[Tubi] The "add to my list" not working

A
Alan
1 year ago In Tubi
The "add to my list" not working

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I understand that the “Add to My List” feature isn't functioning for you on Tubi. Let’s see if we can get to the bottom of this.

Could you please provide a bit more detail? For instance:
- Are you trying to add content from a specific device, or is it across multiple devices?
- Have you noticed any specific error messages, or does the button simply not respond when you click it?
- Have you tried any troubleshooting steps already, like refreshing the page or checking your internet connection?

These details will help me assist you more effectively!

A
Alan
1 year ago

Roku express, add to my list not working

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Thanks for the details! If the "Add to My List" feature on Tubi isn't responding on your Roku Express, here are some steps you can try to resolve the issue:

1. Restart the Roku Device:
- Unplug your Roku Express from power, wait for about 5 minutes, and then plug it back in. This can help reset the connection to the Tubi app.

2. Update Tubi App:
- Make sure you have the latest version of the Tubi app. To update:
- From the Roku home screen, navigate to the Tubi app.
- Press the * star () button to view the options, and select "Check for updates."

3. Reinstall Tubi:
- If the issue persists, uninstall and reinstall the Tubi app:
- Highlight the Tubi app on your Roku home screen.
- Press the * star (
) button, then select "Remove channel."
- After it has been removed, go to the Roku Channel Store, find Tubi, and reinstall it.

4. Check Internet Connection:
- Ensure your Roku is connected to the internet. You can check this by going to Settings > Network, and see if you have a good connection.

5. Clear Cache (if applicable):
- Some Roku devices don’t let you clear the cache directly, but restarting the device can achieve a similar effect as it clears temporary data.

If you've tried these steps and still can't add to your list, there may be a specific issue with the Tubi app on Roku. In that case, you might want to check for any community posts regarding this issue or reach out to Tubi support directly at [email protected] for further assistance.

Are you satisfied with the solution I provided?

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