[KWCH 12 News] The app will not go back to the previous page. The only way out is to close the app.

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Gary Hockenberry
1 year ago In KWCH 12 News
The app will not go back to the previous page. The only way out is to close the app.

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Alice Johnson

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1 year ago

If the KWCH 12 News app is not allowing you to navigate back to the previous page, follow these steps to troubleshoot the issue:

1. Restart the App: Completely close the KWCH app and reopen it. This can often resolve temporary glitches that may be causing navigation issues.

2. Check for App Updates: Ensure you have the latest version of the app installed. Go to the Google Play Store, search for the KWCH 12 News app, and check for any available updates. Installing updates can fix bugs related to navigation - learn more.

3. Clear App Cache: Clearing the app's cache can help eliminate persistent issues. To do this:
- Go to Settings on your device.
- Navigate to Apps.
- Locate and select KWCH 12 News.
- Tap on Storage and select Clear Cache.

4. Check Internet Connection: A poor internet connection can affect app functionality. Switch between Wi-Fi and mobile data to check if the issue persists. If you are on Wi-Fi, consider turning it off and trying 4G/3G - learn more.

5. Uninstall and Reinstall the App: If the problem continues, uninstall the app from your device and then reinstall it from the Google Play Store. This fresh installation may resolve underlying issues.

6. Contact App Support: If none of the above solutions work, consider reaching out for support. Visit the app support page provided by KWCH to get further assistance - learn more.

Try these steps to resolve the navigation issue in your KWCH 12 News app. If the issue persists after trying all these steps, you might want to keep the app updated for potential fixes in future versions.

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