Hi there! I see you're having trouble with Duly Health and Care not loading on your device. Let's get this sorted out together.

To start, could you tell me a bit more? Are you trying to access the Duly Health and Care website, the MyChart portal, or the mobile app? Also, is this on your Android device using the WebKit browser, right?

In the meantime, here are some straightforward steps to try:

1. Check Internet Connection: Ensure your device is connected to the internet, either via Wi-Fi or mobile data.

2. Clear Browser Cache:
- Open your WebKit browser.
- Go to Settings > Privacy > Clear browsing data.
- Select "Cached images and files" and clear them.

3. Reload the Website: After clearing the cache, try loading the site again.

4. Try a Different Browser: If the issue persists, try using another browser like Chrome to see if the problem is browser-specific.

5. Restart Your Device: Sometimes a quick reboot can resolve temporary glitches.

6. Update Your Browser: Make sure your WebKit browser is updated to the latest version compatible with Android 13.

If none of these steps help, let me know exactly what happens when you try to load the site or app — do you see an error message, a blank page, or something else? That will help me assist you better.

Looking forward to your update!