If you're facing login issues with the IBC Card Controls app on both your Android phone and iPhone, you can follow these steps to troubleshoot and potentially resolve the problem:

1. Check Your Internet Connection: Ensure that your device is connected to a stable internet connection, either via Wi-Fi or mobile data. A poor connection can lead to login issues.

2. Update the App: Make sure you have the latest version of the IBC Card Controls app installed on both devices. You can check for updates in the Google Play Store or Apple App Store.

3. Clear App Cache (Android Only):
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find and select IBC Card Controls.
- Tap on Storage and then Clear Cache.

4. Reset Your Password: If you are receiving an invalid password error, you may want to reset your password.
- In the app, select Forgot Password and follow the prompts. You will receive an email to reset your password.

5. Check for Account Status: Ensure your account is active and not locked or restricted. You may need to contact IBC Bank customer service for assistance in verifying your account status.

6. Reinstall the App:
- Uninstall the app from your device.
- Restart your phone.
- Reinstall the IBC Card Controls app from the respective app store.

7. Check Server Status: Sometimes, server issues can cause login problems. Check the IBC Bank website or their social media pages for any updates on outages or maintenance.

8. Try Different Devices: If possible, try logging into your account from a different device or via the IBC Bank website to see if the issue is specific to the app.

9. Contact Support: If none of the above steps work, you may need to reach out directly to IBC Bank customer support for further assistance. They can guide you through additional troubleshooting steps.

You can find more information about the app and its features here - learn more. For any updates or issues related to your account, you can also access their mobile banking resources - learn more.

Following these steps should help resolve your login difficulties.