Hello! I understand you're encountering an "ERROR LOADING PAGE" with an SSL error indicating that the certificate authority is not trusted. This issue usually arises when the web browser doesn't recognize the SSL certificate for the site you're trying to access. Let's work through this step by step.
### Step 1: Clear Your Browser Cache 1. Open WebKit (your browser). 2. Click on the three vertical dots (or menu) in the upper right corner. 3. Select Settings. 4. Scroll down and click on Privacy and Security. 5. Click on Clear Browsing Data. 6. Ensure that Cached images and files is selected and click Clear Data.
### Step 2: Check for Browser Updates 1. Again, open the menu in the upper right corner. 2. Click on Help, then select About WebKit. 3. If updates are available, they will automatically be downloaded and installed.
### Step 3: Check your System Date and Time An incorrect date or time can affect SSL connections. 1. Right-click on the time and date display in the taskbar. 2. Select Adjust date/time. 3. Ensure that both Set time automatically and Set time zone automatically are turned on.
### Step 4: Check SSL Settings 1. In the browser, go to Settings. 2. Under Privacy and Security, check the Security section to ensure that SSL settings are correctly configured.
### Step 5: Restart Your Computer Sometimes a simple restart can reset any temporary issues with your system.
### If the issue persists: If the error continues after these steps, it might indicate a more significant issue with the certificate itself or the website. At this point, I could also check some relevant articles regarding SSL certificate issues. For instance, this guide may give you further insight on resolving SSL certificate errors: A Simple Explanation of SSL Certificate Errors & How to Fix Them.
Are you satisfied with the solutions I provided? If you need any more assistance, I'm here to help!
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Emily Roberts
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Hello! I understand you're encountering an "ERROR LOADING PAGE" with an SSL error indicating that the certificate authority is not trusted. This issue usually arises when the web browser doesn't recognize the SSL certificate for the site you're trying to access. Let's work through this step by step.
### Step 1: Clear Your Browser Cache
1. Open WebKit (your browser).
2. Click on the three vertical dots (or menu) in the upper right corner.
3. Select Settings.
4. Scroll down and click on Privacy and Security.
5. Click on Clear Browsing Data.
6. Ensure that Cached images and files is selected and click Clear Data.
### Step 2: Check for Browser Updates
1. Again, open the menu in the upper right corner.
2. Click on Help, then select About WebKit.
3. If updates are available, they will automatically be downloaded and installed.
### Step 3: Check your System Date and Time
An incorrect date or time can affect SSL connections.
1. Right-click on the time and date display in the taskbar.
2. Select Adjust date/time.
3. Ensure that both Set time automatically and Set time zone automatically are turned on.
### Step 4: Check SSL Settings
1. In the browser, go to Settings.
2. Under Privacy and Security, check the Security section to ensure that SSL settings are correctly configured.
### Step 5: Restart Your Computer
Sometimes a simple restart can reset any temporary issues with your system.
### If the issue persists:
If the error continues after these steps, it might indicate a more significant issue with the certificate itself or the website. At this point, I could also check some relevant articles regarding SSL certificate issues. For instance, this guide may give you further insight on resolving SSL certificate errors: A Simple Explanation of SSL Certificate Errors & How to Fix Them.
Are you satisfied with the solutions I provided? If you need any more assistance, I'm here to help!