Hi there! I understand you're having trouble with FamilySearch not loading. Let's work through this together to find a solution.

First, can you let me know if you're seeing any specific error messages when you try to load the site, or is it just a blank page or slow loading? Also, it would help to know which browser you're using to access FamilySearch.

In the meantime, here are a few general steps we can try:

1. Clear Cache and Cookies:
- Open your browser settings.
- Find the section for clearing browsing data (this is usually under Privacy or History).
- Make sure to select both "Cookies" and "Cached Files" and then clear the data.

2. Try a Different Browser:
- If you're using Safari, try loading FamilySearch in Google Chrome or Firefox. This helps determine if the issue is browser-specific.

3. Restart Your Browser:
- Completely close your web browser and reopen it.

4. Check for Updates:
- Ensure your browser is up to date. You can usually find this option in the browser's settings menu.

5. Disable Extensions:
- Sometimes, browser extensions can interfere with page loading. Try accessing FamilySearch in a private or incognito window, which disables extensions.

If these steps don't resolve the issue, please let me know, and we can explore further troubleshooting options! Are you able to provide any additional details about your experience?

just blank Screen

Thanks for the additional information! Since you're seeing a blank screen on FamilySearch, let's try a few more steps to get that sorted out. Given that this can often be related to your browser or certain settings, here’s what we can do:

1. Clear Cache and Cookies Again: Even though we mentioned this earlier, it’s crucial to follow through:
- Open your browser's Preferences or Settings.
- Navigate to Privacy and Security.
- Look for the option to clear browsing data and select both cookies and cached images/files. Then clear the data.

2. Check Your Browser Version:
- Make sure your browser is up to date. Sometimes, an outdated browser can lead to display issues. You can check for updates in your browser's settings (usually found under "About" or "Help").

3. Try Disabling Extensions:
- Some extensions can interfere with the loading of pages. You can disable them one by one to see if that helps. Alternatively, try opening FamilySearch in a Private or Incognito window, which disables extensions.

4. Check Your Internet Connection:
- Ensure your internet connection is stable. If you are using Wi-Fi, consider switching to a wired connection if possible, or try resetting your router.

5. Different Browser Test:
- If you're still getting a blank screen, try using a different browser like Google Chrome or Firefox, if you're currently on Safari.

6. JavaScript Settings:
- Sometimes disabling JavaScript can cause issues. Check to make sure it's enabled in your browser settings.

7. Firewall/Ad Blockers:
- If you're using any firewall or ad-blocking software, try temporarily disabling those, as they might be blocking certain elements of the FamilySearch page.

If you go through these steps and still encounter the blank screen, it might be worth checking if there are any ongoing issues with FamilySearch itself. You can confirm if FamilySearch is experiencing outages by checking their official troubleshooting page for updates.

Let me know how it goes or if you need further assistance! Are you satisfied with the solution I provided?