Hi there! I see you're experiencing an issue where your Solitaire app status has reverted to novice. I'd like to help you get this sorted out. Just to make sure I understand correctly—has your progress or rank in the app suddenly dropped back to the novice level? And are you using the MobilityWare Solitaire app on your iPhone with iOS 18.7?

Also, do you recall if this happened after an update, app reinstall, or maybe when switching devices or logging in? Any additional info can help me pinpoint the cause. Let me know!

Ios26.01 upgrade status lost

Thanks for the update! It sounds like after upgrading your iPhone to iOS 26.0.1 (which is shortly after iOS 18.7 in your initial mention), your Solitaire app status got reset or lost its progress.

This issue has been reported by some users after installing iOS 26.0.1, where apps—especially games—may lose saved data or fail to sync progress properly. Sometimes this happens due to app data getting corrupted or syncing issues with game servers after an OS upgrade.

Let’s try these steps to recover your status:

1. Check Your Internet Connection: Make sure your device has a stable Wi-Fi or cellular connection to sync game progress with the server.

2. Force Close & Reopen the Solitaire App:
- Swipe up from the bottom of your iPhone screen and pause slightly in the middle.
- Swipe up on the Solitaire app’s preview to close it.
- Open the app again and check if your status updates.

3. Sign Out and Back Into Your Game Account:
- If you use an account within the app (like a MobilityWare or Facebook account) to save progress, try logging out and back in to refresh your data.

4. Restart Your iPhone: A simple reboot can clear temporary glitches related to app data syncing.

5. Check for a Solitaire App Update: There might be a patch to address compatibility with iOS 26.
- Open the App Store, tap your profile icon, and scroll to see available updates.
- Update Solitaire if available.

6. Reinstall the Solitaire App:
- Before uninstalling, ensure your progress is linked to a cloud account—otherwise, progress might be lost.
- Delete the app and reinstall it fresh from the App Store.

If none of these work, it could be a temporary issue with the game’s servers syncing with the new iOS version, which might require a backend fix from the developers.

Would you like me to guide you through any of these steps? Also, do you log into the app with an account or play as a guest? That info helps me tailor the advice.

By the way, I referenced similar community reports about iOS 26.0.1 causing some app glitches and recovery tips here if you want to check them out: 1.

Reinstall Solitaire app without losing data

Thanks for your question about reinstalling the Solitaire app on your iPhone without losing your data. That’s definitely important to avoid losing your progress!

Here’s how you can safely reinstall the app while keeping your game status intact:

1. Confirm Your Progress Is Synced to a Cloud Account:
- Many Solitaire apps, including MobilityWare’s version, save progress through an account—this could be your MobilityWare account, Apple Game Center, Facebook, or another login method.
- Make sure you are logged in and your progress is up to date and synced. You can usually find this in the app settings under "Account" or "Profile."

2. Backup Your iPhone:
- An extra layer of safety is to back up your full iPhone via iCloud or iTunes/Finder on a computer. This way, if anything goes wrong, you can restore your device and recover your game data.

3. Reinstall the App:
- Press and hold the Solitaire app icon on your home screen until a menu appears, then tap 'Remove App,' then 'Delete App' to uninstall.
- Open the App Store, search for the Solitaire app, and reinstall it.

4. Log Back In:
- Open the app and log back in with the same account credentials you used before. Your game progress should sync back to your device.

If your progress was not connected to any cloud account but only stored locally, unfortunately, uninstalling the app will delete that local data. In that case, restoring from a full iPhone backup is your best bet.

If you’re unsure whether your Solitaire game uses a login or cloud save, let me know! I can guide you through verifying that inside the app.

Would you like me to help you check your account sync status first before you reinstall? That way, we can be sure your data is safe!

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