Hi there! I’d love to help you sort out the issue with opening your Philips OneBlade device so you can insert a new blade. Just to clarify, are you experiencing trouble physically opening the device mechanism to remove or replace the blade, or is the problem related to the OneBlade app on your device not allowing you to perform something like a blade replacement step virtually?

Could you please describe what exactly happens when you try to open the apparatus? For example, is something stuck, or does the blade release switch not work? Also, which OneBlade model do you have? This info will help me guide you more precisely.

new device. can not open to put in blade

Thanks for the info about your new device! It sounds like you’re having trouble physically opening the Philips OneBlade to insert the blade. Let me guide you through the correct way to open the apparatus for blade installation.

Here’s a simple step-by-step approach:

1. Make sure the OneBlade is switched off.
2. Hold the handle firmly with one hand.
3. Look for the blade release switch or button, which is typically located on the sides or near the blade head.
4. Carefully push or slide this blade release switch upwards or in the direction indicated in the user manual while holding the blade on both sides to gently lift it off.
5. Once the blade is released, place the new blade onto the handle by aligning it properly and pressing it down until it clicks into place.
6. Check that the blade is securely locked before use.

Since you mentioned it’s a new device, it’s possible that the blade or switch might feel a bit stiff at first, so applying gentle but firm pressure should help it open without forcing it too hard.

If you’re unsure about the exact release mechanism on your model, I can help you find the specific manual or video instructions tailored for your OneBlade type. Just let me know the model number or what packaging info you have.

Would you like me to send you a link to a video or guide that shows this? Also, if the blade release switch doesn't seem to move or is stuck, please tell me so I can assist further.

Are you satisfied with this guidance so far?

demo vidio please

Absolutely! Here is a helpful demo video that shows how to open the Philips OneBlade, remove the old blade, and insert a new one properly:

Philips Norelco OneBlade 360 Connectivity - Demo & App

This video demonstrates the blade replacement process clearly and also gives a brief intro to the app if you're interested.

If you want a guide just for the Daily Care app or more styling tutorials, I can also share those with you. Let me know how I can help further! Are you satisfied with this video as a start?