Hi there! I see you’re stuck in a loop where, after entering the 2-factor authentication (2FA) code in the Lorex Classic app, it just cycles back to the login screen. I can help you work through this.
Just to clarify first: - Are you using the latest version of the Lorex Classic app on your Android 10 WebKit browser, or is this within the app itself? - Have you tried any troubleshooting steps already, like restarting the app or your device?
For now, here’s a step-by-step approach to try:
1. Close and Restart: Fully close the Lorex Classic app, clear it from recent apps, and then reopen it. Sometimes the app session might be stuck.
2. Clear Cache/Data: Go to your Android Settings > Apps > Lorex Classic > Storage, then clear cache and clear data. This removes any corrupted temporary files that might cause login loop.
3. Check Internet Connection: Make sure you have a stable internet connection. Switch between Wi-Fi and mobile data to test.
4. Update the App: Check for any pending updates on the Google Play Store. An outdated app version can cause login or 2FA issues.
5. Uninstall and Reinstall: If all else fails, uninstall the Lorex Classic app completely, then reinstall it fresh. You will need to log in again, so keep your credentials handy.
6. Check 2FA Method: If you receive the 2FA code via text or authenticator app, confirm the code is correct and within the time window. You might also want to disable 2FA temporarily (if possible via account settings on another device or web) and then re-enable it once logged in.
If after these steps the problem persists, the issue could be related to your account or server-side. There have been reports on Reddit and forums of similar issues where 2FA doesn’t properly authenticate and causes login loops1.
Would you like me to guide you through these steps, or check if there’s a server status update for Lorex 2FA? Also, do you have access to your account via another method like a browser on a PC?
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Charlotte Green
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Hi there! I see you’re stuck in a loop where, after entering the 2-factor authentication (2FA) code in the Lorex Classic app, it just cycles back to the login screen. I can help you work through this.
Just to clarify first:
- Are you using the latest version of the Lorex Classic app on your Android 10 WebKit browser, or is this within the app itself?
- Have you tried any troubleshooting steps already, like restarting the app or your device?
For now, here’s a step-by-step approach to try:
1. Close and Restart: Fully close the Lorex Classic app, clear it from recent apps, and then reopen it. Sometimes the app session might be stuck.
2. Clear Cache/Data: Go to your Android Settings > Apps > Lorex Classic > Storage, then clear cache and clear data. This removes any corrupted temporary files that might cause login loop.
3. Check Internet Connection: Make sure you have a stable internet connection. Switch between Wi-Fi and mobile data to test.
4. Update the App: Check for any pending updates on the Google Play Store. An outdated app version can cause login or 2FA issues.
5. Uninstall and Reinstall: If all else fails, uninstall the Lorex Classic app completely, then reinstall it fresh. You will need to log in again, so keep your credentials handy.
6. Check 2FA Method: If you receive the 2FA code via text or authenticator app, confirm the code is correct and within the time window. You might also want to disable 2FA temporarily (if possible via account settings on another device or web) and then re-enable it once logged in.
If after these steps the problem persists, the issue could be related to your account or server-side. There have been reports on Reddit and forums of similar issues where 2FA doesn’t properly authenticate and causes login loops1.
Would you like me to guide you through these steps, or check if there’s a server status update for Lorex 2FA? Also, do you have access to your account via another method like a browser on a PC?
Let me know how you'd like to proceed!