[Manus] Hi I have a problem to connect my count manus when I clic connect with google he make error 1003

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Loufa Diop
10 months ago In Manus
Hi I have a problem to connect my count manus when I clic connect with google he make error 1003

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Hello! Thanks for reaching out about the error 1003 you’re getting when trying to connect your Manus account with Google. To help you better, could you tell me a bit more about when exactly this error appears? For example, does it show up immediately after clicking "Connect with Google," or after entering your credentials? Also, are you using the Manus app on your Windows 10 WebKit browser or a desktop client?

Meanwhile, error 1003 in cases like these often relates to network connection issues or permission problems between the app and Google’s authentication. Let’s try a few steps to get this sorted:

1. Check Network & Proxy Settings:
Since error 1003 sometimes refers to connectivity issues, make sure your internet connection is stable. Also, if you are using a VPN or proxy, try disabling it temporarily as it might block Google's authentication.

2. Clear Browser Cache and Cookies:
Sometimes leftover data in your browser can cause sign-in problems. Clear your browser’s cache and cookies, then try again.

3. Verify Google Account Permissions for Manus:
Go to your Google Account’s Security settings and check “Third-party apps with account access.” If Manus is listed but shows limited permissions or is blocked, remove it and retry the sign-in to authorize anew.

4. Try a Different Browser or Incognito Mode:
Since you are on WebKit (like Edge or a compatible browser), try opening an incognito/private window or use a different browser to see if the issue persists. This can help isolate if extensions or settings are interfering.

5. Update Your Browser:
Ensure your browser is updated to the latest version, as outdated versions sometimes cause compatibility issues.

If after these steps the problem continues, there might be an issue with Manus’s backend connection to Google or a more complex syncing problem. In that case, I can help you dig deeper or check if there’s an ongoing service issue.

Could you please confirm what you've tried so far and share any more details from the error message or logs if available? That will help me tailor the next steps precisely.

Are you comfortable trying these steps?

L
Loufa Diop
10 months ago

It show up immediately after clicking "Connect with Google," When I connect in my camputer or in the application It's same

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Thanks for the details! Since the error 1003 happens immediately after clicking "Connect with Google" both on your computer browser (WebKit on Windows 10) and in the app, it sounds like the issue is not device-specific and may be related to the connection between Manus and Google’s authentication service.

Here are some more focused steps to try:

1. Check Google Account Third-Party Permissions:
- Go to your Google Account security settings here: https://myaccount.google.com/security
- Scroll to "Third-party apps with account access" and find Manus.
- If you see Manus there, remove it to revoke its permissions.
- Then, try connecting again from Manus to allow fresh authentication permission.

2. Check for Known Manus Service Issues:
- Sometimes backend issues or authentication service disruptions can cause errors like this.
- Although I did not find a recent reported widespread outage, you can check Manus's official community or feedback page here: https://manus.im/feedback or their community forums (some Reddit threads mention authentication problems sometimes) 1.

3. Try an Alternative Sign-in Method Temporarily:
- If available, try signing in with another method (like email/password) to at least access your Manus account temporarily.
- This can help isolate if the problem is purely with Google authentication.

4. Check for Browser or App Permissions:
- Sometimes, security or privacy settings, or browser extensions, block pop-ups or redirects needed for Google sign-in.
- Make sure pop-ups are allowed for the Manus website and app.
- Try disabling extensions temporarily during login.

If after doing these, the error 1003 still persists right after clicking "Connect with Google," it may be worth contacting Manus support directly via their feedback page for deeper backend troubleshooting.

Are you comfortable trying these steps? Let me know what happens or if you need help walking through any!

L
Loufa Diop
10 months ago

Email is already registered with a different account. when I connect manus in my camputer he write this text

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Thank you for sharing that error message: "Email is already registered with a different account." This usually means your email address is tied to another Manus account, which prevents signing in via Google on this current login because Manus sees it as a conflict.

Here’s a straightforward way to address this:

1. Confirm Existing Account Access:
- Try to remember if you created another Manus account previously with the same email address but used a different sign-in method (like email/password instead of Google).
- If you do have access to that old account, log in to it normally and link it with your Google account from the account settings if possible.

2. Recover or Merge Accounts (If Supported):
- Some services allow you to merge accounts or switch sign-in methods. Check within Manus account settings or their help center if this is an option to link your Google login to your existing account.
- If you cannot find this option, note your account details and prepare to contact Manus support for assistance. They may be able to merge or rename accounts for you.

3. Use a Different Email to Sign In:
- If you want to try immediately accessing Manus via Google, consider using another Google account (if you have one) temporarily to avoid the conflict.

4. Contact Manus Support for Account Help:
- If you’re unsure about the accounts linked to your email or can’t recover access, reaching out to Manus support via their official channels is the next best step. They handle account conflicts or possible merges safely.

If you want, I can guide you on how to check if there's an account linked to your email or how to reach Manus support. Would you like help with that? Also, do you recall creating multiple accounts or signing up with the same email before?

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