Hi! I understand you're having trouble with the Amber Connect app not opening or showing the map. I'd like to help get that sorted out for you.

Could you tell me a bit more about what happens when you try to open the map? For example:
- Does the app open but the map just stays blank or doesn't load?
- Do you see any error messages or loading icons?
- Have you noticed this issue just started recently or after any update?

Meanwhile, let’s try some initial steps that often help with map display issues in the Amber Connect app on Android 10 with WebKit browser:

1. Check Internet Connection
Ensure you have a stable internet connection. Maps require data to load properly.

2. Clear App Cache and Data
- Go to your Android Settings > Apps > Amber Connect app.
- Tap on Storage.
- Clear Cache first. If that doesn't help, clear Data (this will log you out, so have your login info ready).

3. Update the App
Make sure you have the latest app version installed from the app store. An older version can sometimes cause map problems.

4. Check Location Permissions
- Android Settings > Apps > Amber Connect > Permissions.
- Confirm that Location access is allowed, as the map functionality depends on this.

5. Restart the Device
Sometimes a simple reboot can refresh the app and network settings.

If you have tried these steps already or if the problem persists, please let me know. I can then guide you through more advanced checks like verifying APN and IP settings for the device or checking for server-side issues.

Are you able to try these out now? Let me know how it goes!