Hi there! I'm Ben, and I'm here to help you with the Smoothie King app issue on your new Android phone. Let's work through this together.

First off, could you let me know a bit more about the problem? For instance, is the app not downloading at all, or does it download but fail to open or function properly? This will help me in guiding you to the right solution.

In the meantime, here are a few basic steps you can try:

1. Check Compatibility: Make sure your Android phone is compatible with the latest version of the Smoothie King app. You can find the app on the Google Play Store here.

2. Stable Internet Connection: Ensure your phone is connected to a stable Wi-Fi or mobile data network, as a weak connection can hinder downloads and app performance.

3. Restart Your Device: Sometimes a simple restart of your device can solve many app-related issues. Press and hold your phone's power button and select "Restart" 5.

4. Clear Cache and Data: Go to your phone's 'Settings' > 'Apps' > 'Smoothie King', and then tap 'Storage'. From there, clear both the cache and data.

5. Latest App Version: Make sure you have the latest version of the app installed. You can update it via the Google Play Store here.

If you're still having trouble after these steps, let me know and we can explore further options together.