[Fox Business] Fox business won’t connect

M
Mark
1 year ago In Fox Business
Fox business won’t connect

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I’m sorry to hear that you’re having trouble connecting to Fox Business. Let’s work together to find a solution.

To start, could you tell me a bit more about the issue you’re experiencing? Are you trying to access Fox Business through a specific app or a web browser? Additionally, are you seeing any error messages or just a blank screen when you attempt to connect? Knowing these details will help me guide you better.

M
Mark
1 year ago

Message say unable to connect and refresh when hitting refresh the same message comes uo

user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thank you for clarifying the issue! It sounds like you're stuck on the "unable to connect" message, even when refreshing. Let’s try some steps to help get you connected again.

1. Clear Your Browser Cache: Sometimes, accumulated cache can cause connectivity issues. Here’s how you can do this on Safari (which is likely the default browser on your Mac):
- Open Safari.
- Click on "Safari" in the top menu and select "Preferences."
- Go to the "Privacy" tab.
- Click on "Manage Website Data" and then "Remove All."
- Close the Preferences window and restart Safari.

2. Check Your Internet Connection: Ensure you're connected to the internet. You can check this by opening another website to see if it loads properly.

3. Disable Any VPN or Proxy Settings: If you're using a VPN or proxy, it may interfere with the connection to Fox Business. Try disabling them temporarily.

4. Update Your Operating System and Browser: Make sure that both your OS X and Safari are up to date. This can help resolve compatibility issues. Go to the Apple menu, select "About This Mac," and click "Software Update."

5. Use a Different Browser: If the issue persists, try accessing Fox Business using a different browser like Google Chrome or Firefox. This can help determine if it’s a browser-specific issue.

If you've tried all these steps and still can’t connect, there may be an issue with the Fox Business service itself. In that case, you can check their help page for more guidance here 1.

Let me know how it goes! Are you satisfied with the solution I provided?

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