To resolve the issue of the new edition of The Plain Dealer not loading into the top position of the homepage and still showing the Tuesday edition, follow these step-by-step troubleshooting guidelines:

1. Check Internet Connection
Ensure that your Wi-Fi connection is stable and operational. A weak or intermittent connection may prevent the latest edition from loading properly. Test your connection by browsing other websites or apps.

2. Clear Browser Cache
If you are accessing The Plain Dealer through a web browser, clearing the cache can help. Go into your browser settings, find the option to clear browsing data, and select cache data without clearing your cookies.

3. Refresh the Page
Simply refreshing the page may update the content. You can do this by clicking the refresh icon or pressing F5 on your keyboard.

4. Close and Reopen the Browser
Close your web browser completely and then reopen it. This may resolve any temporary glitches causing the old edition to load.

5. Update Browser
Ensure that your browser is up to date. Sometimes, outdated versions can lead to compatibility issues when loading recent content.

6. Try a Different Browser or Device
If the problem persists, try accessing The Plain Dealer using a different web browser or device. For example, if you are using Safari, switch to Chrome and see if the new edition displays correctly.

7. Access the e-edition Directly
Consider visiting the dedicated e-edition page directly: Plain Dealer e-edition Troubleshooting - [learn more].

8. App Updates
If you are using The Plain Dealer mobile app, make sure it is updated to the latest version. Check for updates in the App Store and install any pending updates.

9. Check for Maintenance or Downtime
Sometimes, the website may be undergoing maintenance which could cause delays in the new edition being displayed. Check The Plain Dealer's social media or website for any announcements regarding service interruptions.

10. Contact Customer Service
If none of the above steps work, reach out to The Plain Dealer customer service for assistance at [email protected] or call 216-999-6000 for immediate help - [learn more].

Following these steps should help you load the new edition of The Plain Dealer correctly.

Is the Plain Dealer website facing any issues today?

To check if The Plain Dealer website is facing issues today, follow these steps:

1. Visit Downdetector
Access Downdetector to see real-time reports on website outages and issues: Downdetector - [learn more]. This site aggregates user complaints and provides information on website status.

2. Check Official Social Media
Look at The Plain Dealer's official social media accounts, especially Twitter or Facebook, for any service updates or outage announcements. They often inform users about system maintenance or disruptions.

3. E-Edition Troubleshooting Page
Visit the e-edition troubleshooting page on The Plain Dealer's website for any notices regarding common access issues: E-Edition Troubleshooting - [learn more].

4. Contact Customer Service
If you suspect ongoing issues but cannot find any updates, contact customer service directly. You can reach them at 216-999-5000 for immediate assistance with website access - [learn more].

5. Check for General Website Functionality
Attempt to access different sections of The Plain Dealer website. If other pages load while the homepage does not, it may indicate a localized issue rather than a complete outage.

Following these steps will help you determine if there are any issues with The Plain Dealer website today.