Hi there! Thanks for reaching out. I understand you haven't received the Magic Link email to your Outlook address for the AI Music app. Let's work through this together.
To start, could you confirm a couple of things for me? - Have you checked your Outlook spam or junk folder to see if the email went there? - Are you using any email filters or rules in Outlook that might be redirecting or blocking emails? - Have you tried resending the Magic Link more than once?
Sometimes Outlook’s security features, like Safe Links, can alter or block links in emails, causing the Magic Link not to arrive or become unusable. Also, ensure you are requesting the Magic Link on the same device and browser where you intend to use it.
Here are some steps to try: 1. Check the spam/junk folder in Outlook for the Magic Link email. 2. Look in your Outlook’s “Other” tab (if you use the Focused Inbox feature), sometimes emails end up there. 3. Temporarily disable any email rules or filters you have in place that might affect incoming mail. 4. Add our sender address (e.g., [email protected]) to your Outlook safe sender list or contacts to prevent blocking. 5. Try requesting the Magic Link again, preferably using the same browser you intend to sign in with on your Windows WebKit device. 6. If using Outlook’s Safe Links protection, it might rewrite or block the Magic Link URL—if possible, ask your IT admin to whitelist our sender or disable Safe Links for these emails.
If after trying these the Magic Link still doesn't arrive, let me know, and we can check further options like verifying if there's any issue with the account or backend service.
How does this sound? Would you like me to guide you step-by-step through these checks?
Great! Let's go step by step to help you get the Magic Link email from AI Music to your Outlook on your Windows WebKit setup.
Step 1: Check the Spam/Junk Folder - Open your Outlook inbox. - Look for a folder named "Spam" or "Junk Email." - Sometimes, emails like Magic Links get filtered there automatically. - If you find the Magic Link email, mark it as "Not Spam" or move it to your Inbox.
Step 2: Check the 'Other' Tab (Focused Inbox) - In Outlook, if Focused Inbox is on, your incoming mail splits into "Focused" and "Other." - Click on the "Other" tab to see if the Magic Link email landed there. - Move it to "Focused" if you want future ones to go there.
Step 3: Review Email Rules and Filters - Go to your Outlook settings. - Check if you have any rules or filters forwarding, deleting, or moving emails automatically. - Temporarily disable any such rules to avoid missing the Magic Link.
Step 4: Add AI Music Sender to Safe Senders List - Find the Magic Link sender’s email address (e.g., [email protected]). - In Outlook, add this address to your Safe Senders or Contacts list to prevent blocking. - This step helps deliver the email properly next time.
Step 5: Try Resending the Magic Link - Use your Windows device’s WebKit browser. - Go to the AI Music login or Magic Link request page again. - Enter your Outlook email and request the Magic Link, making sure it’s the same device/browser.
Step 6: Consider Outlook’s Security Features (Safe Links) - Outlook sometimes rewrites links in emails using Safe Links for security, which can cause problems. - If you have corporate or organizational Outlook, check with your IT admin to see if Safe Links are enabled, and if they can whitelist AI Music’s email sender.
Try these steps one at a time, and let me know what you find at each stage. If the Magic Link still doesn't come through, I can help you check account status or go into advanced troubleshooting.
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Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi there! Thanks for reaching out. I understand you haven't received the Magic Link email to your Outlook address for the AI Music app. Let's work through this together.
To start, could you confirm a couple of things for me?
- Have you checked your Outlook spam or junk folder to see if the email went there?
- Are you using any email filters or rules in Outlook that might be redirecting or blocking emails?
- Have you tried resending the Magic Link more than once?
Sometimes Outlook’s security features, like Safe Links, can alter or block links in emails, causing the Magic Link not to arrive or become unusable. Also, ensure you are requesting the Magic Link on the same device and browser where you intend to use it.
Here are some steps to try:
1. Check the spam/junk folder in Outlook for the Magic Link email.
2. Look in your Outlook’s “Other” tab (if you use the Focused Inbox feature), sometimes emails end up there.
3. Temporarily disable any email rules or filters you have in place that might affect incoming mail.
4. Add our sender address (e.g., [email protected]) to your Outlook safe sender list or contacts to prevent blocking.
5. Try requesting the Magic Link again, preferably using the same browser you intend to sign in with on your Windows WebKit device.
6. If using Outlook’s Safe Links protection, it might rewrite or block the Magic Link URL—if possible, ask your IT admin to whitelist our sender or disable Safe Links for these emails.
If after trying these the Magic Link still doesn't arrive, let me know, and we can check further options like verifying if there's any issue with the account or backend service.
How does this sound? Would you like me to guide you step-by-step through these checks?
Yes please guide me step by step
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Great! Let's go step by step to help you get the Magic Link email from AI Music to your Outlook on your Windows WebKit setup.
Step 1: Check the Spam/Junk Folder
- Open your Outlook inbox.
- Look for a folder named "Spam" or "Junk Email."
- Sometimes, emails like Magic Links get filtered there automatically.
- If you find the Magic Link email, mark it as "Not Spam" or move it to your Inbox.
Step 2: Check the 'Other' Tab (Focused Inbox)
- In Outlook, if Focused Inbox is on, your incoming mail splits into "Focused" and "Other."
- Click on the "Other" tab to see if the Magic Link email landed there.
- Move it to "Focused" if you want future ones to go there.
Step 3: Review Email Rules and Filters
- Go to your Outlook settings.
- Check if you have any rules or filters forwarding, deleting, or moving emails automatically.
- Temporarily disable any such rules to avoid missing the Magic Link.
Step 4: Add AI Music Sender to Safe Senders List
- Find the Magic Link sender’s email address (e.g., [email protected]).
- In Outlook, add this address to your Safe Senders or Contacts list to prevent blocking.
- This step helps deliver the email properly next time.
Step 5: Try Resending the Magic Link
- Use your Windows device’s WebKit browser.
- Go to the AI Music login or Magic Link request page again.
- Enter your Outlook email and request the Magic Link, making sure it’s the same device/browser.
Step 6: Consider Outlook’s Security Features (Safe Links)
- Outlook sometimes rewrites links in emails using Safe Links for security, which can cause problems.
- If you have corporate or organizational Outlook, check with your IT admin to see if Safe Links are enabled, and if they can whitelist AI Music’s email sender.
Try these steps one at a time, and let me know what you find at each stage. If the Magic Link still doesn't come through, I can help you check account status or go into advanced troubleshooting.
Ready to start with Step 1?