Hi there! Thanks for reaching out. I understand your OS Maps app on your Windows device isn’t loading maps and keeps asking you to refresh. Let’s try to get that sorted for you.

To start, could you tell me:
- Are you using the OS Maps app or the web version in your WebKit browser?
- Is your internet connection stable while this happens?
- Have you tried refreshing or restarting the app or browser already?
- Do you get any error messages besides the refresh prompt?

Meanwhile, here are some straightforward steps to try:

1. Clear your browser cache and cookies. Sometimes stored data causes loading issues.
2. Check your internet connection: Ensure you have a strong, stable connection.
3. Reload the page or restart the browser completely.
4. Disable any browser extensions that might block content or scripts.
5. Make sure your browser is up to date, as older versions can cause compatibility problems.

If you are using the app instead of the browser:
- Try closing and reopening the app.
- Restart your device.
- If possible, uninstall and reinstall the app to clear potential corrupted data.

Let me know what you’ve already tried and how it goes with these steps. That will help me guide you further!