To resolve the issue of the AT&T Photo Storage app not opening on your new iPhone, follow these step-by-step procedures:

Check for Updates

1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.

2. Update the App: Check if there is an update available for the AT&T Photo Storage app. Open the App Store, tap on your profile icon in the top-right corner, scroll down to see if updates are available, and update the app if necessary.

Reinstallation Process

3. Uninstall the App: Press and hold the AT&T Photo Storage app icon on your home screen until the option to Remove App appears. Tap it, then confirm by selecting Delete App.

4. Reinstall the App: Open the App Store again, search for "AT&T Photo Storage", and download the app again.

Check Background App Settings

5. Enable Background App Refresh: Go to Settings > General > Background App Refresh. Ensure it's enabled for the AT&T Photo Storage app to allow it to run smoothly in the background.

Restart Your iPhone

6. Perform a Restart: Sometimes, simply restarting your device can resolve temporary issues. Hold down the power button until you see the slider, then slide to turn off. Once off, hold the power button again to turn it back on.

Clear Storage Space

7. Check Storage Availability: If your device is low on storage, it might prevent apps from working correctly. Go to Settings > General > iPhone Storage to check available space. If necessary, free up space by deleting unused apps or media.

Reset Settings

8. Reset All Settings: If the app still won’t open, consider resetting all settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. This will not erase your data but will reset system settings, including Wi-Fi passwords.

Contact Support

9. Get Help from AT&T: If the app continues to malfunction after following all steps, contacting AT&T support may be necessary for further assistance. You can reach them through the AT&T website or their support app.

These steps should help you troubleshoot the issue with the AT&T Photo Storage app on your new iPhone and get it up and running again effectively - learn more - learn more - learn more.

App won’t open on new iphone