[Plexamp] Plexamp app on my android phone will not connect.

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Charles G
9 months ago In Plexamp
Plexamp app on my android phone will not connect.

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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9 months ago

Hi! I understand your Plexamp app on your Android phone isn't connecting. Let's get to the bottom of this together.

To start, can you tell me a bit more about the problem? For example:
- Is the app failing to load your music library, or does it not open at all?
- Are you on Wi-Fi or cellular data when trying to connect?
- Have you recently updated the app or your phone?
- Does the Plex Media Server you connect to appear online and accessible from other devices?

Meanwhile, here are some initial steps we can try to fix connection issues on Android:
1. Restart your Android phone. Sometimes a fresh start clears temporary glitches.
2. Force stop Plexamp and clear its app data. You can do this via Settings > Apps > Plexamp > Storage > Clear Data. This resets the app to its initial state but doesn't delete your library.
3. Check your Plex Media Server is running and accessible: Make sure your server is turned on and on the same network if local. Try accessing the server from a browser on your PC or phone to verify.
4. Confirm your network connection: Try switching between Wi-Fi and cellular to see if either works or causes issues.
5. Update the Plexamp app: Ensure you have the latest version from the Google Play Store.

If none of these steps work, please let me know what you've tried and any error messages you see. We can dig deeper into network settings or server configurations next.

Are you ready to try these out?

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