Hi! I see you're having some trouble with poor graphics quality in the Lightning Tracker & Alerts app. I’d like to help you get this sorted out. To start, could you tell me a bit more about what you're experiencing? For example:

- Are the graphics blurry, pixelated, or slow to load?
- Does this happen all the time or only at certain moments?
- Have you recently updated the app or your Windows browser?
- Are you connected to a strong internet connection?

This info will help me recommend the best next steps to improve the graphics quality for you.

Graphics are very pixelated. Only happened from today. No internet issues and i have a strong connection

Thanks for the extra details! Since the graphics are pixelated and this started only today—with no internet issues—it sounds like something may have changed on the app’s side or your browser rendering.

Here’s what I suggest trying step-by-step:

1. Clear your browser cache: Sometimes cached files can cause display problems. In WebKit on Windows:
- Press Ctrl + Shift + Delete.
- Select “Cached images and files.”
- Click “Clear data.”
- Reload the My Lightning Tracker & Alerts site and check the graphics.

2. Check browser zoom: Make sure your browser zoom is set to 100% (press Ctrl + 0 to reset).

3. Disable any browser extensions: Some extensions might interfere with graphics rendering. Try disabling them temporarily and see if that improves the quality.

4. Update your browser: Ensure WebKit is up to date since outdated versions can struggle with newer graphic content.

5. Try a different browser: If possible, open the app in another browser like Chrome or Edge to see if the issue persists. This helps isolate if it’s browser-specific.

6. Check for any app announcements: There haven’t been reported widespread issues for October 2023 about pixelated graphics in the app, so it might be a local problem, but I’ll keep monitoring.3

If these steps don’t fix it, please let me know what you’ve tried, and I can guide you through some advanced troubleshooting or escalate the issue for deeper investigation.

Are you comfortable trying these steps now?