Hi! I understand the title line in your Safe Notes app, both new and existing notes, is being obscured by the Safe Notes banner, making it inaccessible. I'd like to help you resolve this.

Could you please tell me a bit more about your experience? For example:
- Does this happen all the time or only sometimes?
- Are there specific actions or screen sizes where this occurs?
- Have you tried resizing the app window or scrolling in the note?
- Are you using the latest version of Safe Notes?

Knowing these will help me figure out the best solution or workaround for you.

It happens on all notes - existing and new notes. I'm using version 4.9.91. Scrolling makes no difference. It works fine on a different android phone at the same level.

Thanks for the details! Since the problem happens on all notes in version 4.9.91 and scrolling doesn’t fix it, but the same version works fine on another Android phone, it’s likely related to a device-specific compatibility or layout issue on your device.

Here’s what I recommend trying step-by-step:

1. Check for app updates: Sometimes issues like this are quickly patched. Please check the app store for any Safe Notes updates beyond version 4.9.91 and install them if available.

2. Clear app cache and data: This can fix layout glitches.
- Go to your device’s Settings > Apps > Safe Notes.
- Tap Storage.
- Clear Cache first. If the problem persists, Clear Data too (note this might erase app settings or local notes, so back up your notes first if possible).

3. Adjust display settings: On your Windows device with WebKit browser, resizing the app window or toggling between full screen and windowed mode might help briefly. Since that didn’t fix it on your device, try changing the text size or display scaling:
- Settings > System > Display > Scale and layout, reduce scaling to 100% if higher.

4. Reinstall the app: Uninstall Safe Notes and reinstall fresh. This can clear corrupted files impacting display.

5. Try compatibility mode: Sometimes Windows apps behave oddly with display overlays. Right-click the app’s icon, select Properties > Compatibility, and try running it in compatibility mode for an earlier version of Windows (e.g., Windows 8).

6. Report issue to Safe Notes developers: Since it works on another device but not yours with the same app version, it might be a bug for your specific device or OS build. You can share your findings so they can address it in future updates.

Since no keyboard issue or editing lock was mentioned (which some users have reported elsewhere1), it seems your problem is layout-specific.

If you want, I can help guide you through any of these steps in more detail. Let me know how it goes or if you have questions about the process! Are you satisfied with the solution I provided so far?

Is there a known bug in Safe Notes version 4.9.91?

Thanks for waiting! Based on the information I found, Safe Notes version 4.9.91 includes updated Google libraries and miscellaneous bug fixes, but there isn't specific mention of a known bug related to the title line being masked by the banner in this version5.

Issues like layout problems can sometimes be device or configuration specific and might not be widely reported yet. Since you mentioned it works fine on another device with the same app version, this may be a less common compatibility issue.

If you'd like, I can help ensure your app is fully updated or guide you on how to report this behavior to the developers so they can investigate further.

Would you like assistance with that, or do you want to try some further troubleshooting steps? Are you satisfied with the solution I provided so far?

I'll try using the clear data option but I'm nervous that I might lose all my data.

I understand your concern about using the "Clear Data" option and the risk of losing your notes. Clearing app data essentially resets the app to its original state, deleting all locally stored data—including your notes, settings, and preferences within the app. So, if your notes are only stored locally and not backed up or synced to the cloud, clearing data will remove them.

Here’s what I recommend to protect your notes before you clear data:

1. Backup your notes: Check if Safe Notes offers an export, backup, or sync feature. You can export your notes to a file or sync them to an account or cloud service to ensure they are saved safely.

2. Use manual backup if needed: If there’s no in-app feature to back up, try copying important note content manually to another app or document temporarily.

3. After backing up, clear cache first: Clearing the cache removes temporary files without deleting your notes. If that doesn’t fix the issue, then consider clearing data only after you have a backup.

4. As a last resort, clear data: Once backed up, you can safely clear the app data to attempt fixing the display problem.

If you want, I can guide you through the backup or export steps based on what features Safe Notes has available on your device. Would you like to proceed with that? Are you satisfied with the advice so far?

Here’s a reference on the general risks of clearing app data and why backups are important: 4.