Hi! I understand that the ads in your Hooked Inc app are not displaying or working properly. Let's figure this out together. Could you tell me a bit more about what's happening? For example, do ads fail to load at all, or do they start and then get interrupted? Also, are you connected to WiFi or cellular data? Any other details will help me solve this for you.
Thanks for sharing that the ads don't respond when you click them. Let's work through it step by step.
First, could you let me know if your internet connection is stable? Sometimes ads need a good connection to function fully when clicked.
If connection is fine, let's try these steps:
1. Clear Cache and Data of the App: Sometimes, stored data causes glitches with ad behavior. - Since you're on Windows using WebKit, if you're accessing through a browser, try clearing the browser cache and cookies. - You can do this by going to browser settings > Privacy > Clear browsing data > select cache and cookies.
2. Reload the Game/Application: Close the app completely and reopen it after clearing cache.
3. Check for Updates: Ensure your game and browser are updated to the latest versions. Ads may malfunction on outdated versions.
4. Try Disabling Browser Extensions: If you have ad blockers or similar extensions, temporarily disable them; they might block ad click actions.
5. Test on Another Browser or Device: This helps identify if the problem is specific to your current setup.
If you’ve already tried these, or if the issue remains after these steps, there could be a backend problem on the app’s side or a bug with the ad service. In that case, contacting support with detailed info would be a good way forward.
Let me know what you’ve tried so far and how these steps go, and we can dig deeper if needed!
Comments
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Hi! I understand that the ads in your Hooked Inc app are not displaying or working properly. Let's figure this out together. Could you tell me a bit more about what's happening? For example, do ads fail to load at all, or do they start and then get interrupted? Also, are you connected to WiFi or cellular data? Any other details will help me solve this for you.
if i click the ad it doesnt do anything
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Thanks for sharing that the ads don't respond when you click them. Let's work through it step by step.
First, could you let me know if your internet connection is stable? Sometimes ads need a good connection to function fully when clicked.
If connection is fine, let's try these steps:
1. Clear Cache and Data of the App: Sometimes, stored data causes glitches with ad behavior.
- Since you're on Windows using WebKit, if you're accessing through a browser, try clearing the browser cache and cookies.
- You can do this by going to browser settings > Privacy > Clear browsing data > select cache and cookies.
2. Reload the Game/Application: Close the app completely and reopen it after clearing cache.
3. Check for Updates: Ensure your game and browser are updated to the latest versions. Ads may malfunction on outdated versions.
4. Try Disabling Browser Extensions: If you have ad blockers or similar extensions, temporarily disable them; they might block ad click actions.
5. Test on Another Browser or Device: This helps identify if the problem is specific to your current setup.
If you’ve already tried these, or if the issue remains after these steps, there could be a backend problem on the app’s side or a bug with the ad service. In that case, contacting support with detailed info would be a good way forward.
Let me know what you’ve tried so far and how these steps go, and we can dig deeper if needed!