Hi! Thanks for reaching out about Clever Cleaner on your Mac with OS X 10.15.7. To make sure I get this right—are you saying that when you open the Clever Cleaner app, it prompts you to run the Smart Cleanup, but it doesn’t give you the option to choose other cleanup methods or to skip it? Or do you mean it automatically runs Smart Cleanup without letting you decide?

Could you also let me know which version of Clever Cleaner you’re using? That will help me tailor my guidance.

Generally, Clever Cleaner’s Smart Cleanup is designed as a fast, automatic AI-powered feature that finds duplicate or large files for removal without many manual selections. Some users do report that the app mainly pushes this Smart Cleanup functionality first, limiting other manual clean options directly in the interface4.

Here are some steps to try on your Mac:

1. Check for other cleanup options:
Open Clever Cleaner and explore the menu or settings (often via a gear icon or “More” menu). Sometimes, other cleanup modes or manual file selection features are tucked there.

2. Update the app:
Make sure Clever Cleaner is up-to-date via the Mac App Store. Sometimes updates add flexibility or fix UI limitations.

3. Settings or Preferences:
Go to the app’s Preferences (usually in the Clever Cleaner menu next to the Apple icon). See if there is a setting to disable auto-launch of Smart Cleanup or to enable manual cleanup modes.

4. Restart the app:
Quit Clever Cleaner and relaunch it. Occasionally a fresh start restores some UI options.

5. Reinstall if needed:
If it still forces Smart Cleanup on launch, delete the app and reinstall it fresh from the App Store.

If after these steps Smart Cleanup is still forced and no alternate cleanup options appear, this behavior might be by design for the version you have. The app focuses on making cleanup quick and automatic, favoring Smart Cleanup mode5.

Let me know if you’ve already tried any of these or if you want me to guide you through them. I want to help get the app working just how you want it. Does this sound like what you’re experiencing?

I am using the latest version for iPhone, not Mac

Thanks for clarifying you're using the latest Clever Cleaner app for iPhone. That definitely helps me understand the context better.

The latest version of Clever Cleaner for iPhone focuses on making cleanup smart and simple by primarily promoting Smart Cleanup, which uses AI to identify duplicate photos, large files, and other space-hogging items quickly. This mode is often preselected to streamline the cleanup process without bombarding you with many manual options up front1 5.

Here are a few things to keep in mind to better manage your cleanup options in the iPhone app:

1. Explore Other Tools Within the App:
While Smart Cleanup is the first prompt, Clever Cleaner also includes other tools like:
- Large File Remover (to find big videos or files)
- Live Photo Compressor (to reduce Live Photo sizes without losing quality)
These should be accessible from the main menu or tabs—try tapping around the app’s home screen or menu icons to see the other modules5.

2. Check for Manual Selection Mode:
Normally, you can review and manually select which duplicate photos or files to delete, even if the app suggests Smart Cleanup. Look for options like “Review” or “Manual Clean” after the Smart Cleanup scanning phase finishes.

3. Settings & Permissions:
Make sure you’ve granted full photo access permissions to Clever Cleaner in your iPhone Settings. Limited permissions can sometimes restrict what you can manage manually.

4. Restart & Update:
Since you’re on the latest version, a quick app restart or even reinstall could sometimes refresh features or UI glitches.

The design is intended for ease of use while still giving control after scanning, but if the app immediately jumps into Smart Cleanup without letting you tap around for other things, it’s likely the intended flow of the latest version3.

Would you like me to guide you through where to find these other cleanup features inside the app based on your current screen? Or if you want, I can also help check your permission settings on your iPhone to ensure full functionality. How would you like to proceed?

the is still waiting to okay smart cleanup. based on your comments, I will reinstall and try to select options

Got it! Since the app is stuck on “waiting to okay Smart Cleanup,” reinstalling is a good first step to clear up any stuck processes or glitches.

Here’s a quick step-by-step for reinstalling Clever Cleaner on your iPhone:

1. Delete the app:
- Press and hold the Clever Cleaner icon on your home screen.
- Tap “Remove App” or the “X” icon, then confirm deletion.

2. Restart your iPhone:
- Press and hold the side button (and a volume button on some models) until the power-off slider appears.
- Slide to power off, wait a moment, then press and hold the side button to turn it back on.

3. Reinstall Clever Cleaner:
- Open the App Store.
- Search for “Clever Cleaner.”
- Tap the cloud icon or “Get” to reinstall the app.

4. Open the app and check permissions:
- When you launch Clever Cleaner, it should ask for permission to access your photos.
- Grant full access to ensure the app can scan files correctly.

5. Try running Smart Cleanup again:
- See if it still waits or hangs.
- Also look around for other cleanup options after or during the scan.

If after reinstalling the app still pauses on that waiting screen, it might help to check your network connection or try running the app on a different Wi-Fi or cellular network to rule out any connection issues during scanning.

Please give these steps a try and let me know how it goes! If it still doesn’t move past the waiting prompt, we can explore deeper troubleshooting. Are you satisfied with this plan?

so I don't want to use smart cleanup...

Thanks for letting me know you don’t want to use the Smart Cleanup feature in Clever Cleaner on your iPhone.

Based on what’s available, the Clever Cleaner app is designed around the Smart Cleanup as its main automatic cleanup mode, and it doesn’t currently offer a built-in way to disable this feature or bypass it entirely8. The app encourages using Smart Cleanup to quickly identify and remove duplicates or large files with AI assistance10.

However, here are a couple of ideas you might consider:

1. Look for manual cleanup options:
After the Smart Cleanup scan runs, the app usually lets you review marked files before deleting. You can manually deselect items or choose which duplicates to delete rather than accepting everything at once.

2. Check app settings:
Explore the app menus or preferences to see if any toggles exist to reduce auto-clean behavior or to go into manual mode. Though currently, this option is not widely offered.

3. Alternative apps:
If you want more control without automatic cleanup features, you might try another iPhone cleaner or duplicate photo finder that emphasizes manual selection from the start.

4. Contact the developer:
You could send feedback through the App Store or the developer’s official site requesting an option to disable or bypass Smart Cleanup. User feedback often influences future app updates.

I know this isn’t a perfect answer, but the current app version seems built to prioritize Smart Cleanup as the core feature rather than allow disabling it. Would you like me to help you find an alternative app with more manual control, or guide you through how to manually review Smart Cleanup results to avoid automatic deletion?

Are you satisfied with this explanation?