Hi! Thanks for reaching out about your MSN app disappearing from your Galaxy Android device or iPhone. Just to clarify, are you saying the MSN app icon is missing from your home screen or app drawer, or is the app fully uninstalled or not showing up when you try to open it? Also, did you notice this happening recently, like after an update or a restart?

Once I understand a bit better, I can guide you through the best steps to get it back up and running!

Disappeared from my home screen

Thanks for the info! Since the MSN app disappeared from your home screen on your Galaxy Android and iPhone, it sounds like the app might still be installed but the shortcut just got removed or hidden. Let’s try a few easy ways to get the app icon back on your home screen.

### On your Android device (Galaxy):
1. Check the app drawer: Swipe up from the bottom or tap the app drawer icon to open the full list of installed apps. Find MSN there.
2. Add MSN back to home screen: Press and hold the MSN app icon in the app drawer, then drag it to your home screen.
3. Check if the app is hidden: Sometimes launchers allow hiding apps. Go to your launcher settings (like “Home Screen settings” or “Hide apps”) and make sure MSN is not hidden.
4. Restart your phone: Sometimes a simple restart refreshes the home screen and apps.
5. Reset launcher settings: If the above didn’t work, you can reset your launcher to default settings in your phone settings under Apps > [Launcher app] > Storage > Clear data (this will reset your home screen layout).

### On your iPhone:
1. Search for MSN: Swipe down from the middle of the home screen to access Spotlight Search, type “MSN”, and see if it appears.
2. Re-add the app: If you find the app in the App Library (swipe left past your last home screen page), press and hold the MSN app icon, then drag it back to your home screen.
3. Check restrictions or offloading: Go to Settings > General > iPhone Storage and see if MSN is listed; if it’s “Offloaded” tap to reinstall.
4. Restart your iPhone: A quick restart can sometimes restore missing icons.
5. Update your device: Make sure your iOS version is up to date.

If you try those steps and the app is really missing (not just hidden), you could reinstall it from the Google Play Store or Apple App Store.

Would you like me to guide you through any of these steps in more detail? Or have you already tried some of these? I’m here to help get MSN back on your home screen!

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