[The CW] Wont play

J
Janis
10 months ago In The CW
Wont play

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Hi there! I see you're having trouble with The CW app not playing on your iPhone running iOS 18.5. Could you please tell me a bit more about what exactly happens when you try to play a show or video? For example, is the app loading but the video stays black or frozen, or does the app crash, or does nothing happen at all?

While you get back to me on that, I can suggest some initial steps common for video playback issues:

1. Check your internet connection – Make sure your iPhone is connected to Wi-Fi or has a strong cellular signal.
2. Close and reopen the app – Sometimes this refreshes the app’s state.
3. Restart your device – A quick power off and power on can clear temporary glitches.
4. Update the app – Check the App Store to see if The CW app has an update.
5. Reinstall the app – Uninstall The CW app and then reinstall it. This can clear corrupt data.

Since you're on iOS 18.5, these steps should be fully compatible with your device's system.

Please let me know if any of these helped or what exactly you experience when trying to play content, so we can get this fixed!

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