Hi! I see you're having trouble uploading photos from your gallery to the Ecency app on your Android device. Let’s work through this together to get it fixed.

First, to better understand what’s going on:
- Are you getting any error messages when trying to upload photos?
- Does the app allow you to select photos but fails during upload, or can’t you even choose photos from your gallery?
- Have you recently updated the Ecency app or your Android OS?

Meanwhile, here are some step-by-step fixes you can try, starting with the simpler ones:

1. Check App Permissions
Make sure Ecency has permission to access your photos and media:
- Go to Settings > Apps > Ecency > Permissions.
- Ensure it has permission to access Storage or Media.

2. Clear Ecency App Cache
Cached data can sometimes cause issues.
- Go to Settings > Apps > Ecency > Storage > Clear Cache.
- Don’t clear data yet to avoid losing your login info.

3. Restart Your Phone
Sometimes a simple reboot can resolve app glitches.

4. Try Uploading Photos Again
Open the app, try selecting a photo from your gallery to upload.

If you have already done any of these, or it still doesn’t work, we can look deeper:

5. Reinstall Ecency
- Uninstall the app.
- Restart your phone.
- Reinstall the latest version from Google Play Store.

6. Check Network Connection
A slow or unstable internet connection can cause upload failures—try switching between Wi-Fi and mobile data.

7. Close Other Apps That May Interfere
Sometimes other apps managing photos or storage can block uploads.

If after all these steps the problem persists, it’s sometimes a known issue related to app updates or backend service interruptions that resolve over time. I can also check for any current known issues reported for Ecency's image upload functionality1.

Could you please let me know your experience with these steps and any error messages you see? That will help me guide you better.

Are you satisfied with the solution I have provided so far?