Hi there! I understand you're having trouble switching your bank account in the Grant Cash Advance app on your iPhone. To help you better, could you tell me if you currently have an active cash advance you are repaying? Some apps, including Grant, do not let you disconnect or switch bank accounts while you have an unpaid advance.

Also, are you seeing any error messages when trying to switch the bank account? And have you tried going to the Accounts tab and selecting “Linked Accounts” to attempt changing the bank from there?

Once I have this info, I can guide you step-by-step through the process or help troubleshoot any specific issues you’re encountering.

No unpaid advance. Trying to change from a different account number same bank

Thanks for the info! Since you do not have any unpaid advances and you want to change to a different account number within the same bank, here's what you can try:

1. Open the Grant Cash Advance app on your iPhone (iOS 18.7).
2. Go to the Accounts tab at the bottom.
3. Tap on Linked Accounts.
4. Instead of editing the existing bank account directly, tap Add Account to add your new bank account with the different account number.
5. After successfully adding the new account, set it as your primary payment method if the app allows it.
6. If you want, you can then remove the old bank account to avoid confusion.

Grant's system generally prefers adding a new account rather than editing an existing one, especially when just changing the account number within the same bank. Also, the app may require verification of the new bank account via micro-deposits or a similar verification method.

If you've already tried adding the new account and still face issues switching, sometimes the app’s ACH (Automated Clearing House) permission for your bank account needs to be revoked to allow a new account link. You can usually revoke the app's bank access through your bank's online portal or app security settings.

If none of this works, contacting Grant support directly to revoke ACH access on their end may be necessary, as sometimes the backend linkage keeps the old account locked in. Here’s a helpful note from users on Reddit mentioning you may need to expressly request Grant to disconnect your prior bank account access2.

Would you like me to guide you through adding the new bank account step-by-step? Or if you want, I can help draft a message to Grant’s support to request assistance in unlinking your old account.

Are you satisfied with this solution so far?

Yes please guide me

Great! Let’s go through the steps to add your new bank account and switch to it in the Grant Cash Advance app on your iPhone running iOS 18.7:

1. Open the Grant Cash Advance app.

2. Navigate to the bottom menu and tap on the "Accounts" tab.
This is where your linked bank accounts are managed.

3. Tap on "Linked Accounts."
Here you’ll see your current bank account listed.

4. Look for an option to "Add Account" or "+" sign and tap it.
This starts the process to add your new bank account with the different account number at the same bank.

5. Enter your new bank account credentials or log in to authorize the new account.
The app usually connects via secure banking authentication.

6. Follow any verification prompts, such as micro-deposits or confirming account details.
This confirms you own the new bank account.

7. Once the new account is added, set it as your primary or default payment account if the app offers that option.

8. Optionally, go back to "Linked Accounts" and remove the old bank account to avoid confusion.

If you run into any errors while adding the new account—like authentication failures or verification issues—try restarting the app and your phone, then repeat the process. Also, make sure your bank’s online services are active and working.

If it still won’t let you add or switch to the new account, Grant may be blocking changes due to security reasons, and you might need to contact their customer support to unlink the previous account for you.

Would you like me to walk you through any of these steps in more detail, or do you want assistance in contacting Grant support to unlink the old bank account?

Are you satisfied with the guidance so far?

I want assistance in contacting Grant support to unlink the old bank account

Thanks for letting me know you want help contacting Grant support to unlink your old bank account.

Based on official Grant support information, it is currently not possible to remove a linked bank account directly from the app's "Linked Accounts" tab—you can only set which account is primary1. This means that to fully unlink your old bank account, you will need to reach out to Grant’s customer support team and ask them to unlink it for you.

Here’s what you can do:

1. Send an email to [email protected] explaining your situation clearly. For example, you might say:
> “Hello, I am trying to switch to a new bank account number within the same bank and would like to unlink my old bank account from my Grant Cash Advance app. Could you please assist me with unlinking the old account from your side? I currently have no active advances and am ready to set up the new account.”

2. Alternatively, you can check their help page at Grant Help Center for any available chat or phone support options.

3. While waiting for their response, you can add the new bank account as a linked account and set it as your primary account as previously guided.

If you want, I can help you draft the exact email or message to Grant support.

Would you like me to help you with that? And does this plan sound good so far?

Sure

Sure! Here’s a brief overview of the Grant Cash Advance app based on recent user reviews and ratings:

- The app is generally well-rated on the Apple App Store with a 4.9-star rating from over 120,000 reviews, and on Google Play with about a 4.7-star rating from over 80,000 users. Many users appreciate how fast and easy it is to get a cash advance through the app.
- Some users mention that it can take longer than expected to receive the maximum advance amount even with consistent income and timely repayments.
- A few users raise concerns about clarity around disclosures and terms, so it’s good to carefully review all terms before taking advances.
- On Trustpilot, Grant Payday Loans related services have a lower average rating around 1.5 stars from fewer reviews, so experiences can vary.
- Overall, many find the app helpful for quick access to cash, especially without hard credit checks, but as with any financial service, it’s important to ensure you understand the fees and repayment terms.

If you want, I can share a link to the official app page for reviews or help with anything else about the app's features or support! Would that be helpful?

Apple App Store Reviews Google Play Store