[Purdue Athletics] Not working

J
john norberg
6 months ago In Purdue Athletics
not working

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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6 months ago

Hi there! I see you're having trouble, but I want to make sure I understand exactly what’s happening first. Could you tell me a bit more about what’s “not working”? Is it the Purdue Athletics app on your Mac? Or are you having trouble accessing something else related to Purdue Athletics? Also, are there any error messages or specific behaviors when you try to use the app or website?

Once I have those details, I can help guide you through some steps to get it sorted out.

J
john norberg
6 months ago

the app on my phone is blank

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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6 months ago

Thanks for sharing that the Purdue Athletics app on your phone is showing a blank screen. Just to clarify, are you on an iPhone, and is the app completely blank right after opening, or does it freeze after some interaction? Also, have you tried any steps so far, like restarting the app or your phone?

While you confirm, here are some initial steps you can try to address the blank screen issue on the Purdue Athletics app:

1. Force close the app: On your iPhone, swipe up from the bottom and pause (or double-click the Home button if your phone has one), then swipe the Purdue Athletics app off the screen to close it fully.

2. Restart your phone: Sometimes a quick restart clears out glitches.

3. Check for app updates: Head to the App Store and make sure the Purdue Athletics app is updated to the latest version.

4. Reinstall the app: If updates are current and the issue persists, delete the app and reinstall it fresh from the App Store.

If those don't work, it could be related to issues with the app's server connection or compatibility. Let me know if you see any error messages or if it shuts down unexpectedly, too. We can then look into any ongoing issues on the Purdue side or dig into more technical fixes.

Are you satisfied with this initial troubleshooting? I’m here to help further if needed.

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