Hi there! I see you're having trouble with the ProximiT app not working on your iPhone. Could you tell me a bit more about what’s happening? For example, is the app not opening at all, are you seeing error messages, or is it not updating transit information like bus or train times? Any extra detail will help me guide you better.

It’s not showing times or anything like that

Thanks for that detail! Since the ProximiT app isn’t showing bus times or schedule info, let’s try these steps to narrow down the issue on your iPhone running iOS 18.6.2:

1. Check your internet connection: Make sure you have a stable Wi-Fi or cellular data connection. Without internet, the app can’t fetch live times.

2. Refresh the app data: Close the ProximiT app completely by swiping up from the bottom and then reopening it. Sometimes this forces the app to reload schedules.

3. Locate correctly: The app relies on your location to show nearby transit info. Confirm location services is enabled for ProximiT:
- Go to Settings > Privacy & Security > Location Services.
- Ensure Location Services is ON and ProximiT is allowed to access location “While Using the App”.

4. Check for app updates:
- Open the App Store, tap your profile icon, and scroll to see if ProximiT has an update available.
- If yes, update it and try again.

5. Reinstall the app: If it still doesn’t show times, uninstall and reinstall ProximiT to clear potential data corruption.

Also, keep in mind that in some cases, ProximiT might not display times at certain stops or origins if there isn’t an active bus tracked at that location, which is mentioned by users in forums discussing ProximiT’s limitations1.

Try these out and let me know how it goes! If times still don’t show, we can explore more advanced checks. Are you with me so far?

Is there an outage with the ProximiT service?

Let me check the current status of any ProximiT service outages for you.

From what I found, there is no official report or announcement about a ProximiT app service outage right now. The official ProximiT website and their social media, including their X (formerly Twitter) account, don’t mention any ongoing disruptions1 3.

Sometimes, users report that certain routes or times don’t update properly due to limitations in the data or tracking availability rather than a full outage4.

To further confirm if the problem is on your end or the service’s, you could check if other transit apps or the MBTA website are correctly showing bus or train times. If they are, then the issue is likely with the ProximiT app on your device.

Would you like me to help you with verifying this or try some additional troubleshooting?

ProximiT latest service updates

Thanks for asking about the latest service updates for the ProximiT app! Here's what I found for you regarding recent updates and improvements:

- The latest version available is ProximiT 2.0.1, which includes improved support for iPhone X and more prominent alert indicators on your favorite routes to keep you better informed while using the app3.

- ProximiT focuses on providing real-time MBTA (Boston Transit) information including delays, construction alerts, and elevator outages. The app continually works to enhance reliability and accuracy of this live info for users2 4.

- The latest major update was reported to have occurred on August 27, 2023, with version 3.3.1, suggesting that the app gets periodic improvements over time10.

If you haven't updated your app recently, I recommend checking the App Store for the latest version to ensure you have all these enhancements. Let me know if you want me to guide you through updating it or if you’re having trouble with any specific feature! Are you satisfied with this update information?