[Pacer Pedometer] Pacer app will not open, have rebooted, no help

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RitaSue
10 months ago In Pacer Pedometer
Pacer app will not open, have rebooted, no help

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Charlotte Green

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10 months ago

Hi there! I see you're having trouble opening the Pacer Pedometer app even after rebooting your iPhone running iOS 18.5. Let's try a few more steps to get it working again.

First, just to clarify:
- When you tap the Pacer app icon, does it try to open but then close immediately, or does nothing happen at all?
- Have you recently updated the app or your device?
- Do you remember if any settings changed before this started?

Meanwhile, here’s a step-by-step approach we can try:

1. Force Close and Relaunch:
- On your iPhone, swipe up from the bottom (or double-click the Home button if you have one) to see the app switcher.
- Find Pacer and swipe it up off the screen to force close it.
- Try opening it again.

2. Check for Pacer App Update:
- Open the App Store, tap your profile icon at the top right, scroll to see if Pacer has an update pending.
- If yes, update the app.

3. Check Storage Availability:
- Go to Settings > General > iPhone Storage and make sure you have enough free space. Lack of storage can prevent apps from launching properly.

4. Reinstall the App:
- Press and hold the Pacer app icon and select 'Remove App' > 'Delete App'.
- Then, reinstall from the App Store.

5. Restart Your iPhone:
- After reinstalling, do a fresh restart: Press and hold the power button and volume up button simultaneously, then slide to power off. Turn on again after a minute.

6. Check Permissions:
- When you open Pacer after reinstalling, ensure you grant permissions for motion and fitness data under Settings > Privacy & Security > Motion & Fitness.

If after trying all these the app still won’t open, it might be worth checking if there’s a known issue with Pacer on iOS 18.5 currently by contacting their support at [email protected] or checking their troubleshooting page3.

Would you like me to guide you through any of these steps? Also, please let me know the exact behavior you see when you try to open the app. That will help me assist you better!

R
RitaSue
10 months ago

Pacer app open and shuts down immediately

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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10 months ago

Thanks for letting me know that the Pacer app opens but then immediately shuts down on your iPhone with iOS 18.5. That helps narrow it down.

Since rebooting didn’t help, here are some targeted steps specifically for app crashes on startup:

1. Force Close the App (if not done yet): Swipe up from the bottom and swipe the Pacer app off the screen to close it fully.

2. Check for App Updates: Open the App Store, tap your profile icon, and scroll to see if there's a Pacer update. Updates often fix bugs causing crashes.

3. Clear Space & Restart: Make sure you have enough free storage via Settings > General > iPhone Storage. Then restart your iPhone by holding power and volume button, then sliding to power off. Turn it on after a moment.

4. Reinstall the App: Delete the Pacer app by pressing and holding the icon and selecting "Delete App." Then reinstall from the App Store fresh. Sometimes app data corruption causes crashes.

5. Check Permissions: After reinstalling, open Settings > Privacy & Security > Motion & Fitness, and ensure Pacer has permission for motion tracking.

6. Disable Background App Refresh Temporarily: Go to Settings > General > Background App Refresh, find Pacer and turn it off to see if that stops the crash.

7. Check Network Connection: Sometimes app startup depends on communicating with servers; try switching between Wi-Fi and cellular data.

If none of these steps work, there may be a deeper compatibility issue or bug. You can report this directly to Pacer support at [email protected] who may have a fix or update planned1.

Would you like me to walk you through any of these steps? Are you comfortable reinstalling the app, or should we try something else first?

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