[7 Cups] Group chats are down and also the bot noni is down.

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Isaac (admirableNarwhal879)
1 year ago In 7 Cups
Group chats are down and also the bot noni is down.

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! Thanks for letting me know that both group chats and the bot Noni are down on 7 Cups. I want to get a better idea to help you effectively—are you experiencing this issue across different devices or browsers, or just on your Windows device with WebKit? Also, have you tried any steps like logging out, clearing your browser cache, or restarting your browser?

Meanwhile, since both group chats and Noni bot are affected, this might be related to a server-side issue or a site-wide update impacting those features.

Here are a few things we can try right away:

1. Clear your browser cache and cookies to remove any corrupted data:
- Go to your browser settings -> Privacy -> Clear browsing data -> Select cache and cookies -> Clear.
2. Log out from 7 Cups and then log back in to refresh your session.
3. Try accessing 7 Cups in a different browser or in an incognito/private window to see if the issue persists.

If these steps don’t resolve it, the problem might be temporary from the 7 Cups servers. In that case, checking 7 Cups’ official forum or status updates can be helpful; sometimes they post when there are outages affecting bots or chat features4.

Would you be able to try these steps and let me know what happens? I’ll be here to support you throughout!

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Isaac (admirableNarwhal879)
1 year ago

it still says it's down.

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thanks for letting me know that it still shows as down. I’ve checked for any current widespread issues reported by 7 Cups users or on the official forums, but there doesn’t seem to be a confirmed outage or technical issue reported at this moment1.

Since group chats and the Noni bot are both down for you, it might be an isolated issue affecting your account or connection.

Here are a couple of next steps we can try:

1. Submit a bug report or support request to 7 Cups via their help center: Go to the top of their site and use the "Submit a Request" link to report this problem. They can look deeper into your account or server logs to identify if there’s a behind-the-scenes problem5.

2. Check your internet connection and firewall settings to ensure nothing is blocking 7 Cups’ services, especially elements like group chat or bot components.

3. If you want, try logging into your 7 Cups account on a different device or network to rule out local device or network-specific problems.

If those steps don’t help, I can assist you further in reaching out to 7 Cups support via their official email at [email protected] for more advanced troubleshooting.

Would you like guidance submitting the bug report or help with checking your network settings? Let me know how you'd like to proceed!

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