Hello! I see you're experiencing a dark screen issue with the Canara CanDigital app. Let's work together to get this sorted out. To start, could you tell me when exactly the screen turns dark? Is it right after you open the app, after logging in, or during some specific action? Also, have you tried any steps already to fix it, like restarting the app or your device?

Meanwhile, here are some initial troubleshooting steps tailored for Windows environments that might help:

1. Close and Restart the App: Fully quit the Canara CanDigital app and reopen it to see if the display initializes properly.

2. Check for Updates: Ensure both your Windows OS and the Canara CanDigital app are updated to the latest versions, as outdated software can cause display issues.

3. Clear Cache/Data: If there is a way to clear cache or temporary files for the app (usually found in app settings), try doing that to remove potentially corrupted data.

4. Check Graphics Drivers: Sometimes outdated graphics drivers cause display problems. On Windows, you can update your display drivers via Device Manager.

5. Run as Administrator: Try running the app with administrator privileges to rule out any permission-related display issues.

6. Compatibility Mode: Set the app to run in compatibility mode for Windows 10 if it's an older build.

If these steps don’t improve the situation, I would want to look into more advanced settings or logs to pinpoint the issue. Also, if this dark screen happens immediately after login, it could be related to account-specific data or a server-side issue.

Let me know the details you can share, and we’ll get this working for you! Are you able to try these steps and tell me the outcome?