[Screwdom] App crashes occasionally. A reinstall will loose progress. Using latest OS and app releases. Help!

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Mike Jones
6 months ago In Screwdom
App crashes occasionally. A reinstall will loose progress. Using latest OS and app releases. Help!

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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6 months ago

Hi there! I understand your Screwdom app crashes sometimes, but you're worried about losing progress if you reinstall. Let's see how we can fix the crashing without losing your game progress.

First, can you tell me:
- Does the app crash immediately when you open it or during gameplay?
- Have you tried any fixes already, like restarting your phone or force quitting the app?

For now, here’s a step-by-step plan:

1. Force Quit and Restart the App:
On your iPhone, swipe up from the bottom (or double-click the Home button if you have one) to see open apps. Find Screwdom and swipe it up to close it. Then reopen the app to see if it runs smoothly.

2. Restart Your iPhone:
Sometimes a simple reboot clears memory glitches that cause crashes. Press and hold the side button and volume up button until the "slide to power off" appears. Turn it off, wait 30 seconds, then turn it back on and try the app.

3. Check for Any Background Apps:
If you have many apps running, it could strain memory. After closing Screwdom, also close other unused apps in the app switcher.

4. Reset Network Settings (if applicable):
If the game uses online features, sometimes network-related issues cause crashes. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Be aware this will erase saved Wi-Fi passwords.

5. Backing Up Progress Before Reinstalling:
Since you mention reinstalling would cause loss of progress, please let me know how your progress is saved. Is it linked to an account (like Facebook, Google, or Apple Game Center)?
- If yes, your progress should be saved online, and reinstalling then logging back in restores it.
- If no, and progress is only saved locally, reinstalling will reset it unfortunately.

If you have linked accounts, try logging out in settings inside the app (if possible) and logging back in to refresh your saved data.

6. Force Stop and Relaunch:
Some users reported fixing similar crashes by fully force stopping the app in iPhone settings > General > iPhone Storage > Screwdom > Offload App, then reinstall. The Offload feature deletes the app but keeps its documents and data, which might preserve progress without full reset.

Let me know which steps you've tried or if you want help checking your game progress backup method so we can avoid loss while fixing the crash!

Are you satisfied with this approach so far?

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