[EDutel] My PC not connecting to Edutel online home page

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Nkosi Mathabo
10 months ago In EDutel
My PC not connecting to Edutel online home page

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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10 months ago

Hi! I understand you're having trouble connecting your PC to the Edutel online homepage. Let's see if we can get that fixed together.

To start, could you tell me a bit more? For example:
- Are you seeing any error messages when trying to open the Edutel website?
- Are you trying to access it through a browser or the Edutel app on your PC?
- Have you been able to access the site before, or is this the first time you're trying?
- Does your internet connection seem to be working normally otherwise?

Meanwhile, here are some basic steps we can try:
1. Check Your Internet Connection: Make sure your PC is connected to the internet and can open other websites without issues.
2. Try a Different Browser: Since you're on WebKit and Windows 10, try opening https://online.edutel.ac.za/ in another browser like Chrome or Firefox to rule out browser-specific issues.
3. Clear Browser Cache: If you were accessing the site through a browser, clearing the cache could help. You can do this in your browser settings under privacy or history options.
4. Disable VPN/Proxy (if any): If you use a VPN or proxy, temporarily disable it and try again, as sometimes these can interfere.
5. Check Date & Time: Incorrect PC date and time settings can cause secure site connection problems. Ensure they are set correctly.

If you're using the Edutel app on your PC and can't connect, try uninstalling and reinstalling it, then restart your computer and try again.

Let me know which steps you've tried or any additional details you can share, and we’ll proceed from there.

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