[MAE] I use Oppo A15. MAE app says it is rooted. How to solve this problem

L
Leela
8 months ago In MAE
I use Oppo A15. MAE app says it is rooted. How to solve this problem

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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8 months ago

Hi there! I see your Oppo A15 is showing as rooted when using the MAE app, and you'd like to resolve that. To make sure I guide you well, can you tell me if you intentionally rooted your device before? Or is this the first time you're noticing the MAE app saying your phone is rooted?

Sometimes apps detect rooting if the phone has been modified, but also sometimes it's a false positive due to system file changes or security flags. Let me know a bit about your phone's history, and if you have any root management apps installed like Magisk or SuperSU. That’ll help me provide the best advice for your situation!

L
Leela
8 months ago

No I did not intentionally root it

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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8 months ago

Thanks for letting me know you didn’t root your Oppo A15 intentionally. Sometimes, even if you haven't rooted your phone, apps like MAE might detect it as rooted due to certain settings or software flags. Let’s troubleshoot this step-by-step:

1. Turn Off Developer Options:
Sometimes, having Developer Options enabled can trigger apps to think the device is rooted. Try this:
- Go to Settings > Developer Options (if you don’t see it, go to About Phone, tap Build Number 7 times to enable it).
- If Developer Options is on, turn it off completely.

2. Check for Any Root or System Modification Apps:
- Look for apps like Magisk, SuperSU, or any root manager apps that might have gotten installed.
- If you find any, uninstall or disable them.

3. Update Your Phone’s OS and the MAE App:
- Go to Settings > Software Update and make sure your phone’s OS is updated to the latest version.
- Open the Google Play Store and update the MAE app to the newest version.

4. Clear MAE App Data and Cache:
- Go to Settings > Apps > MAE
- Tap Storage > Clear Cache and Clear Data
- Then restart your phone and open the MAE app again.

5. Check for Security or Root Flags in System:
- Some phones have software flags or Knox (Samsung) or other security services that might raise root flags incorrectly. While Oppo doesn’t use Knox, there might still be security apps or settings affecting this.
- If your Oppo A15 has a security or phone cleaner app, try temporarily disabling it.

6. Advanced: Use a Root Checker App:
- Download a root checker app from the Play Store to confirm if your phone is rooted or not. If it says “No Root,” the MAE app is likely giving a false positive.
- In that case, sometimes uninstalling and reinstalling MAE or contacting MAE support may be needed.

Here’s a Reddit user’s advice to fix similar issues by disabling developer mode and updating OS/version, which often works for unintentional root detections1.

If after these steps the MAE app still says your phone is rooted, please let me know. We can explore further options like checking for hidden modifications or contacting MAE support for app-specific issues.

Are you ready to try these steps, or would you like me to guide you through any particular step?

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