Hi there! I understand you're having trouble starting an entry for the Jordan 3 Pure Money on Foot Locker. Let's get this sorted out together.

Could you tell me a bit more about what happens when you try to start the entry? For example, does the start entry button not respond at all, or is there an error message? Also, are you using the Foot Locker app or the website on your Windows device? Knowing this will help me guide you better.

In the meantime, here are some common steps that can help with this type of issue:

1. Make sure you are signed into your Foot Locker account in the app or website.
2. Ensure your app is updated to the latest version; sometimes older versions may have bugs.
3. Try logging out and then logging back into your account.
4. Restart the app or browser you are using.
5. If you’re on a browser, try clearing the cache and cookies or try a different browser.
6. Check your network connection to make sure it’s stable.

If you've tried these and it’s still not working, there may be a temporary glitch with the raffle entry system, as some users recently reported similar issues. Sometimes waiting and trying again a little later helps.

Please let me know which steps you’ve tried or if you notice any specific error details. I’m here to help you get this entry started!

tried the steps & still not working

Thanks for letting me know you've tried those steps and it’s still not working. Given that, it sounds like the issue might be on Foot Locker’s side rather than with your device or app.

I checked recent reports, and there have been times when Foot Locker’s system, especially the app’s entry or raffle functions, experiences temporary outages or glitches. For example, users have mentioned problems with QR codes and app functions due to system issues1.

Here’s what I recommend next:

1. Check Foot Locker’s server status: You can try websites like isitdownrightnow.com or similar to see if Foot Locker is experiencing wider outages8.

2. Wait a little while and try again: Sometimes these issues are resolved within hours, especially around high-traffic times like sneaker launches.

3. Contact Foot Locker Support directly: Since your device and network seem fine, you might want to reach out with details about your problem. You can email Foot Locker at [email protected] or use their customer service form on their help page2.

If you want, I can help you draft a message to support that clearly states your problem and steps you’ve tried, which could speed up their assistance.

Would you like me to do that? Or is there anything else about the issue that you’ve noticed?

draft a message to support

Of course! Here’s a clear and concise draft message you can send to Foot Locker support regarding your issue with starting an entry for the Jordan 3 Pure Money:

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Subject: Unable to Start Entry for Jordan 3 Pure Money Raffle

Dear Foot Locker Customer Care,

I hope this message finds you well. I am experiencing an issue with entering the raffle for the Jordan 3 Pure Money on the Foot Locker app/website. When I attempt to start my entry, the system does not respond or allow me to proceed.

I have already tried the following steps:
- Confirmed I am signed in to my account
- Updated the app and/or tried the latest browser version
- Logged out and back into my account
- Restarted the app/browser and my device
- Cleared browser cache and cookies (for web)
- Ensured I have a stable internet connection

Despite these efforts, the issue persists. Could you please assist me in resolving this so I can successfully enter the raffle? Any help would be greatly appreciated.

Thank you for your time and support.

Best regards,
[Your Full Name]
[Your Foot Locker Account Email]
[Optional: Phone Number]

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If you want, I can guide you on where to send this message or any other assistance. Would you like that?

guide where to send message

Thanks for asking! You can send your message to Foot Locker’s customer care team via email at [email protected]. This is the primary email address for written customer support inquiries1 9.

Alternatively, if you prefer to speak with someone directly, you can call their Customer Service representatives at 1-800-991-6815. They’re available 7 days a week from 6 AM to 11:59 PM Central Time2 3.

Would you like me to help you with anything else, like formatting your email or preparing to call?