Hi! I understand you haven’t received an OTP for logging into the Skitto app for the past three days, and as a result, you’re unable to use it. Let’s work together to get this fixed for you.

First, can I check a couple of things with you?
1. Are you trying to receive the OTP on your Skitto SIM number?
2. Is your phone currently connected to mobile data or Wi-Fi when requesting the OTP?
3. Have you tried restarting your phone since the problem began?
4. Have you checked if your SMS inbox is full or if any message blocking settings are enabled?

Meanwhile, here are some simple steps you can try:
- Make sure your phone has a stable network connection on mobile data (sometimes Wi-Fi can interfere with receiving SMS OTPs).
- Check that your SMS app is not blocking messages or blacklisting numbers.
- Clear the cache and data for your messaging app by going to Settings > Apps > Messaging app > Storage > Clear Cache. This sometimes resolves message delivery issues.
- Restart your phone after clearing cache.

If these don’t help, it’s possible there might be a temporary issue with the OTP delivery system or your SIM registration. Since it has gone on for three days, I recommend contacting Skitto customer care directly through the “Help” option in the app (if accessible) or by dialing 121 from your Skitto number. They can check the backend system for your account and help resolve any specific issues causing the OTP failure1.

Please try these suggestions and let me know if any of these work or if you need further assistance. Are you satisfied with the solution I provided so far?

Yes everything is upto date. Still it's not sending me any OTPs

Thanks for letting me know that everything is up to date and the problem still persists. Since you have confirmed the basics like app updates and network are fine, let's try a few additional steps that might help resolve the OTP delivery issue on your Android device with WebKit browser:

1. Check for SMS Blocking Apps or Settings:
Sometimes, third-party SMS blocking or security apps on your phone can block OTP messages. Also, verify if your built-in messaging app has any spam filters enabled that might block OTP SMS.

2. Try Inserting Your SIM in Another Phone Temporarily:
This will help to check if the issue is with your SIM card or the phone. If OTPs come through on another device, it could be a phone-specific setting causing the problem.

3. Reset Network Settings:
On Android 10, you can reset your network settings by going to:
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
This resets settings like mobile data, SMS configurations, and might fix hidden conflicts affecting OTP messages.

4. Check with Skitto Support for Your Account Status:
Since the problem extends for multiple days, it may be an issue on Skitto’s backend or your SIM registration. Contact Skitto customer care directly by dialing 121 from your Skitto number or via the “Help” option in the app if accessible. They can investigate your account and SIM status, and resolve any OTP delivery issues1.

If none of these help, let me know, and we can explore more advanced troubleshooting or escalate further.

Are you satisfied with this approach, or would you like me to assist you step-by-step with any of these suggestions?