If you can log into the Craftsy website but are experiencing issues logging into the mobile app, follow these steps to troubleshoot the problem:

1. Check Your Credentials: Ensure that you are using the same username and password for the app that you use on the website. Sometimes, a simple typo can prevent you from logging in.

2. Update the App: Make sure that you have the latest version of the Craftsy app installed on your Android device. Go to the Google Play Store, search for Craftsy, and check if an update is available.

3. Clear App Cache:
- Go to your device's Settings.
- Select Apps or Application Manager.
- Find and select the Craftsy app.
- Tap on Storage and then choose Clear Cache.

4. Reinstall the App:
- Uninstall the Craftsy app from your device.
- Reinstall it from the Google Play Store. This can help resolve any issues arising from a corrupted installation.

5. Internet Connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue.

6. Use Alternative Login Methods: If you signed up using Google or Facebook, try logging in through those options in the app, if available.

7. Contact Support: If you continue to experience issues, consider reaching out to Craftsy’s customer support for assistance. They can provide specific help for your account and app integration issues. Information for contacting support can usually be found on their official website - learn more - learn more.

Following these steps should help you resolve the login issues you’re facing with the Craftsy app.