Hi there! I'm really sorry to hear that Rally Engage is giving you trouble and is freezing up often. That can be frustrating. Let's see if we can get this sorted out together.

Could you tell me a bit more? For instance:
1. When did this issue start happening?
2. Have you tried any troubleshooting steps already, like restarting the app or your iPhone?
3. Is the app freezing during specific tasks, or does it happen randomly?

This information will help me provide you with a more tailored solution!

It happens every time I try to use the app

Thanks for sharing that it happens every time you try to use the app. Let's go through some steps to troubleshoot this freezing issue on your iPhone.

1. Restart Your iPhone:
- Sometimes, simply restarting your device can fix temporary glitches. Press and hold the power button until you see the "slide to power off" option. Slide it, wait for your phone to turn off, and then turn it back on.

2. Update the App:
- Ensure that you're using the latest version of the Rally Engage app. Open the App Store, tap on your profile picture in the top right corner, and scroll down to see if an update is available for the app. If so, update it.

3. Clear App Cache:
- While iOS does not have a traditional way to clear an app's cache, you can try deleting the app and reinstalling it. Press and hold the Rally Engage app until it jiggles, then tap the "X" to delete it. After that, redownload it from the App Store.

4. Check Storage Space:
- Low storage can lead to app issues. Go to Settings > General > iPhone Storage and check if your available storage is low. If it's almost full, consider removing some unused apps or media.

5. Network Connection:
- Freezing could be linked to a poor internet connection. Make sure you’re connected to a stable Wi-Fi or have good cellular service. You can test your connection by opening a website in Safari.

6. Check for iOS Updates:
- Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for any updates.

If you’ve gone through these steps and the app is still freezing, it might be an issue with the app itself. Sometimes, apps may experience bugs or technical issues during updates. In that case, I recommend checking for any reports on issues with the Rally Engage app on platforms like Reddit or submitting a support request to Rally at [email protected].

Let me know if you try these steps, or if there’s anything else I can assist you with! Are you satisfied with the solution I provided?