Hi! I understand that you're having trouble with payments not authorizing in the Headout app on your Android 10 device using WebKit browser. I'd like to help get this sorted out for you.

To start, could you tell me a bit more about what exactly happens when you try to make a payment? For example:
- Are you seeing any error messages? If so, what do they say?
- Does the issue happen with all payment methods you try (credit cards, PayPal, Google Pay)?
- Have you checked if your payment details like card number or expiry date are entered correctly?

Meanwhile, here are some step-by-step things we can try:

1. Double-check your payment details: Sometimes a small typo in card number, CVV, or expiry date can cause authorization to fail.

2. Verify with your bank: Make sure your card is enabled for international as well as online payments. Sometimes banks may block online payments from unfamiliar apps as a security measure.

3. Clear app cache and cookies: Since you are using the app through WebKit browser on Android, clearing the app cache (if any) and website data may help.

Steps to clear browser data on Android WebKit browser:
- Open Settings on your device
- Go to Apps & notifications > See all apps > [Headout app or the browser used]
- Tap Storage & cache > Clear storage and Clear cache

4. Try another payment method if possible, like PayPal or a different card.

5. If the app has an update available, please update to the latest version.

If you've tried all these and still face the issue, it could be something with the app's interaction with your payment gateway. In that case, I can guide you to reach out to Headout support so they can investigate further.

Please let me know which steps you've tried or if you notice any specific error messages during payment. I’m here to assist you through this.

It happens with all payment methods including google pay, debit, credit cards.

Thanks for clarifying that the payment issue affects all methods—including Google Pay, debit, and credit cards. Given that the problem spans multiple payment options, it suggests something broader than just a single card or method.

Here’s what I recommend trying next, tailored for your Android 10 device using the WebKit browser:

1. Check Billing Address and Card Details
Ensure the billing address you entered in the Headout app/payment section exactly matches the address on file for your cards. Mismatches here often cause payment authorization failures.

2. Review Google Pay Setup
Since Google Pay also fails, verify within your Google Pay app that:
- Your cards are active and not expired
- Billing address in Google Pay matches your card issuer’s record
- Your Google Pay account is properly set up and verified

3. Clear App Data and Browser Cache for Headout
Since you’re using the WebKit browser environment:
- Go to your Android Settings > Apps > Headout (or browser used for Headout)
- Tap Storage & Cache > Clear Storage and Clear Cache
- Restart your device and try again

4. Try a Different Network
Sometimes, payment authorization can be affected by network issues or firewall restrictions. Switch your mobile data to Wi-Fi or vice versa and attempt payment again.

5. Update the App or Browser
Make sure your Headout app or browser is updated to the latest version available—sometimes payment bugs are fixed in updates.

If these don’t work, there might be a backend issue with Headout’s payment gateway or specific restrictions tied to your account or region. You could also check Headout’s official help center payment FAQs here for any current known issues or updates: https://www.headout.com/help/ 1 and payment methods supported info here: https://headout.zendesk.com/hc/en-us/articles/31231083799961-Payment-Methods 3.

If you continue facing problems after these steps, I suggest contacting Headout support directly at [email protected] to report the problem with all payment methods failing.

Let me know what you find or if you want to try these steps together! Are you satisfied with this guidance so far?

All payment menthods are not authorising for this app alone.

Thanks for emphasizing that all payment methods fail exclusively on the Headout app. Since payments work elsewhere but not on Headout, this narrows down the issue to either the app itself, your account, or possibly Headout’s payment system.

Based on current info and recent reports online, here are some targeted steps to help you troubleshoot:

1. Double-check your payment info and cards
Ensure your card details and billing address in Headout are accurate and up to date, as small mismatches can cause authorization failure. Also confirm your cards are authorized for international and online transactions3.

2. Clear app data and browser cache thoroughly
Since you’re on an Android device using WebKit, clear the Headout app’s cache and storage, or if you’re accessing via browser, clear the browser cache and site data for Headout. Then restart your device.

3. Try switching networks
Network restrictions or firewall issues can affect payment gateway access. Switch between Wi-Fi and mobile data to rule this out.

4. Update the app or browser
An outdated app version or browser may cause payment issues. Verify you have the latest available version installed.

5. Check for known payment issues or outages
Some users have reported payment bugs on Headout recently, where payments either fail or get deducted multiple times2. Checking Headout’s help center or social channels may show if there is a wider ongoing issue1.

6. Contact Headout Support
If none of the above resolve your issue, it’s best to contact Headout support directly at [email protected]. They can check if your account or region has restrictions and look into backend payment gateway issues1.

Given the cross-method failure, the problem most likely lies in Headout’s payment processing or account-specific restrictions rather than your device or payment methods themselves.

Please try these steps and let me know how it goes! Are you satisfied with this guidance so far?

No i did all that and still not working

I see you've already gone through all the usual steps like clearing cache, checking details, switching networks, and updating the app or browser, but the issue persists with all payment methods in the Headout app on your Android 10 device.

Given that, it’s quite possible this is caused by a broader problem on Headout’s side or a temporary payment gateway issue affecting multiple users. There have been reports recently about payment bugs and issues with the Headout app, such as payments not authorizing correctly or payment deductions happening incorrectly, which suggests there might be ongoing problems with their payment processing system3.

Here’s what I recommend next:

1. Check Headout’s official help center and social channels for any announcements about current outages or bugs affecting payments: https://www.headout.com/help/ 1

2. Contact Headout support directly with full details, explaining you have tried all troubleshooting steps and the payment issue affects all your methods. Their support team can investigate if it’s an account-specific or wider backend issue: [email protected]

3. As a temporary workaround, consider trying to book your activity or ticket on Headout’s website via a desktop browser or a different device, if possible, while they resolve the app payment problems.

Since you’ve exhausted the common fixes, escalating this with Headout support is the best step. If you want, I can help draft a detailed message to send them to make sure they get all the info they need.

Are you satisfied with this path forward? Would you like assistance reaching out to Headout support?

I would but i don't have a decktop computer. I'll try through Chrome

Got it! Since you don’t have a desktop computer and want to try booking via Chrome on your Android 10 device, that’s a good alternative. Headout’s website should work well on mobile browsers like Chrome, and you can attempt payments there instead of the app.

Here’s a short guide to troubleshoot and use Headout on Chrome mobile:

1. Open Chrome on your Android device
2. Go to the Headout website: https://www.headout.com
3. Sign in to your account to access your bookings and payment options
4. Try making the payment through the website’s checkout flow instead of the app
5. If payment authorization still fails, clear Chrome’s cache and cookies:
- Go to Android Settings > Apps > Chrome > Storage & cache > Clear cache and Clear storage
- Restart Chrome and try again
6. Try switching networks (Wi-Fi / mobile data) if payment still won’t go through

This way, you can bypass the app payment issues by using Chrome as your booking platform on your mobile device.

If you face any issues while doing this, feel free to let me know. I’m here to guide you step-by-step.

Are you satisfied with this solution to try Headout payments through Chrome on your Android?

Ok thanks for the advice

Hi! You’re interested in learning about the Headout app’s features and the reviews from users. I’m happy to give you a quick overview based on recent information.

Headout App Features:
- Instant ticket confirmation, whether you book in advance or last-minute.
- Easy and fast booking process for tickets, tours, and activities.
- Mobile tickets that you can use directly from the app, so no need to print.
- Competitive pricing often better than booking directly with operators.
- Access to experiences in various cities worldwide.
- Free cancellation options in many cases.
- 24/7 customer support to help with bookings and issues.

User Reviews:
- On the Google Play Store, the app has a rating of about 4.2 out of 5 from over 5,400 users. Many users praise the simplicity of last-minute booking and instant confirmations.
- On the Apple App Store, it holds an average rating around 4.5 to 4.7 from thousands of users.
- Trustpilot reviews are positive overall, with a rating around 4.3 for clarity and competitive prices, as well as perks like skipping queues.
- Some users appreciate that the app often offers better prices than buying tickets on the spot or from other platforms.
- A few users point out occasional issues, such as pricing or customer service experiences, which is normal for apps with large user bases.

If you want to see detailed user experiences and help topics, Headout’s official review page and help center offer in-depth information: https://www.headout.com/headout-reviews/ 7.

Would you like me to help you explore specific features or reviews in more detail?

I couodn't finf any info on their help pages . It was just FAQ info about payment methods

Thanks for letting me know! If you couldn’t find direct customer support contact info on Headout’s help pages beyond the FAQs, here are the main ways to reach out to their support team directly:

- Email: [email protected] — This is their official support email and often the best way to explain detailed issues like payment failures.

- Phone: +1 347 897 0100 — Headout does have a customer service phone number you can try calling for live support.

- Help Center & Chat: https://www.headout.com/help/ — They offer 24/7 chat support via the help center on their site, which may connect you to a live agent.

If you want, I can help you draft a clear message to send to [email protected] explaining your payment authorization issue thoroughly, including the troubleshooting you’ve already done. Would that be helpful?

Also, if you prefer to try calling, keep in mind the phone number above is based in the US (+1), so watch for international call charges if applicable.

Please let me know how you’d like to proceed!

Maybe they are on facebook or something

Yes, Headout does have a Facebook presence where they share updates and interact with users. You can find their official page here: Headout on Facebook

On their page, you might be able to send a message or post about your payment issues to get direct assistance or to see if others are experiencing similar problems. Sometimes companies respond faster via social media channels like Facebook.

If you want, I can help you draft a message to post or send them privately. Would you like that?

All payment menthods are not authorising for this app alone.

Hi again! Since you’re facing payment authorization issues with all payment methods exclusively on the Headout app, I reviewed some current info to guide you further.

Here’s a targeted approach based on recent sources:

1. Double-check card ownership and details: Tiny typos in your card info or a mismatch in billing address can cause authorization failures. Also, verify with your bank that your card permits international and online transactions, as Headout bookings often involve these1.

2. Clear cache and restart app or browser: Corrupt cached data may interfere with payment. Since you’re using an Android 10 device with WebKit, clear the Headout app’s cache and storage (or the browser’s data if using the web version), then restart your device.

3. Try different network connection: Network issues or restrictions such as VPNs, firewalls, or certain Wi-Fi settings could block payment gateway access. Switching from Wi-Fi to mobile data or vice versa may help.

4. Update app/browser: Make sure the latest app version or browser update is installed to avoid payment bugs.

5. Be aware of known payment bugs: Some users have reported bugs where the app either fails to authenticate payment or deducts payment twice unintentionally3. Headout is reportedly working on improving payment error messages and flow5.

6. Contact Headout support: If all else fails, reaching out to Headout’s support team at [email protected] or via their help center chat is essential. They can investigate if the problem is account-specific or due to backend issues2.

7. Consider booking on the website via Chrome: If the app keeps failing, using their mobile website on Chrome or another browser may bypass app-specific payment issues.

If you want, I can help draft a detailed message to Headout support describing your problem and steps you’ve taken.

Are you satisfied with this plan? Would you like assistance in contacting Headout support?

Ok. Thanks i'll lesve you no

Hello! You asked about user reviews for the Headout app. Here’s a balanced overview based on recent user feedback and ratings:

- On Trustpilot, Headout has a solid rating of around 4.3 out of 5 from over 50,000 reviews. Many users praise the ease of last-minute booking and instant ticket confirmations, though some suggest keeping prices reasonable1.

- The Apple App Store shows a positive rating around 4.5 from about 3,300 users, with many highlighting competitive prices and user-friendly experience3.

- On Product Hunt, feedback is mixed but mostly positive, with travelers liking last-minute bookings, competitive pricing, instant confirmations, and mobile ticket convenience9.

- However, there are some negative voices too, especially on forums like Reddit and Facebook, where a few users complain about pricing, customer service, and refund difficulties. Some users have expressed concerns about being overcharged or not getting refunds promptly2, 10.

- The Better Business Bureau (BBB) shows a few complaints, with some customers dissatisfied with customer support responses5.

- Overall, many travelers find Headout convenient for booking tours and experiences worldwide, but it’s wise to double-check prices and cancellation policies.

If you want, I can help you explore specific reviews or features in more detail. Are you interested in any particular aspect of the app or user experiences?

Ok thanks i'll leave you now. Have a nice evening

Hi! I’m happy to give you an overview of Headout app features and what users have been saying about it recently.

Headout App Features:
- Instant ticket confirmation whether you book in advance or last-minute, which is great for spontaneous plans.
- Easy booking process for tickets, tours, and activities with just a few steps.
- Mobile tickets you can use directly from the app, so no printing needed.
- Competitive pricing, often cheaper than buying tickets on the spot or from operators.
- Access to travel experiences worldwide with many options for free cancellation.
- 24/7 customer support to assist when needed.

User Reviews:
- On the Apple App Store, the app holds a strong rating around 4.5 from over 3,300 users who highlight the smooth booking experience and instant confirmations1.
- Google Play users give it a solid 4.2 out of 5 rating from about 5,400 reviews, appreciating how easy it is to find and book activities quickly3.
- On Trustpilot, Headout scores around 4.3 out of 5 with over 50,000 reviews. Customers mention competitive prices, perks like skipping queues, and overall convenience2.
- Some travelers note occasional issues, but overall it receives positive feedback for last-minute bookings and worldwide offerings5.
- Headout’s own review page highlights thousands of 5-star ratings and emphasizes best prices and free cancellations6.

If you want more details on any feature or want help navigating the app, just let me know! Are there specific aspects or reviews you’d like me to dive into?