Hi there! I’d like to help get your "Take Vitals" button working again in the Together app. Just to make sure I understand correctly: When you press the "Take Vitals" button, nothing happens at all? No new screen, no error message, or no indication that it’s processing?

Also, could you tell me if this is happening only on your Mac running OS X 10.15.7, and if you've recently updated the Together app or your system before this started? Any extra detail you share will help me guide you better.

Meanwhile, a few initial steps we can try to troubleshoot:

1. Restart the Together app: Quit the app completely and then open it again. Sometimes apps get stuck and a fresh start clears that.

2. Restart your Mac: A simple reboot often resolves minor issues in apps.

3. Check for updates: Go to the App Store and make sure your Together app is up to date, as well as your macOS. Compatibility fixes can sometimes solve these issues.

4. Check app permissions: Sometimes the app may require access to hardware (like a camera or sensors) or location to take vitals. Go to System Preferences > Security & Privacy > Privacy tab and look for relevant permissions that Together might need. Ensure they are enabled.

5. Test another function: Try other buttons or features inside the Together app. Do they work? This helps determine if the problem is isolated to "Take Vitals" or the whole app.

If you’ve tried these or if none of these help, please let me know what you’ve done so far. I’ll then guide you through more advanced solutions or check if there is any specific issue with the Together app connected to vitals taking.

Looking forward to your reply!

The app works fine, it is the 9AM email remainder that I get that does not function when I hit "take Vitals"

Thanks for that clarification! So the issue is specifically with the "Take Vitals" button in the 9AM email reminder you receive from the Together app, correct? When you click that button in the email itself, nothing happens?

This helps narrow it down quite a bit. Email buttons often rely on links that open the app or a webpage. Here are some things we can check:

1. Email Client Behavior:
Are you opening the 9AM email reminder in the Mail app on your Mac, or in a web browser? Sometimes email clients can block or delay links from working properly.

2. Link Handling Settings:
On Mac OS X Catalina (10.15.7), certain email links might try to open the Together app. Let’s ensure macOS knows to open Together links correctly:
- Right-click the "Take Vitals" button in the email and copy the link (if possible).
- Paste the link in a browser window. Does it open the Together app or a webpage for vitals?
- If it doesn’t open the app or the link is broken, the email system or link formatting may be at fault.

3. App URL Scheme:
Some apps use custom URL schemes (like together://takeVitals) to open specific functions. Are you able to open the Together app and take vitals manually without issue (which you confirmed)? If yes, the app is working fine, but the link in the email may not be triggering the app open function correctly.

4. Try opening the email in another email client:
You might want to test opening the 9AM reminder in a different email client or through web-based email (like Gmail.com in a browser) to see if the button behavior changes.

5. Disable email content blockers or privacy settings temporarily:
Sometimes privacy or security settings (in Mail app or your security software) can block scripts or links embedded in emails.

If after those checks clicking "Take Vitals" in the email still does nothing, it’s possible the email link generating service or Together app integration with the email reminders has a bug or configuration problem. In that case, I recommend contacting the Together app support directly at [email protected] mentioning this email reminder link issue. They can check on their side if the 9AM email is delivering the correct link and if the app is set up to receive URL link actions properly.

Would you like assistance in walking through the steps above, or help contacting support? Let me know how you'd like to proceed!

Steps to resolve email reminder problems in Together app

Thanks for your patience! Based on what I found, here are some practical steps you can take to resolve issues with Together app email reminders like your 9AM "Take Vitals" button not working as expected:

1. Check Email Client Permissions and Settings on Mac:
- Make sure your email client (Apple Mail or another) allows opening links in emails. Look under System Preferences > Security & Privacy > Privacy to confirm.
- Disable any email content blockers or mail privacy protections temporarily to test if they interfere with button links.

2. Verify iCloud and Reminders Settings (If Together syncs with Apple Reminders):
- If Together uses iCloud reminders or similar for notifications, check System Preferences > Apple ID > iCloud and confirm iCloud Drive and Reminders are enabled.
- Toggle Reminders off and on again in iCloud settings and restart your Mac to reset syncing1 6.

3. Update App and macOS:
- Ensure you have the latest Together app version and macOS 10.15.7 updates installed; sometimes background fixes improve reminder behaviors.

4. Test Reminder Notifications:
- Try creating a new test reminder in Together or your calendar that triggers an email reminder. Check if that email’s action button works.
- As a test, open the email in different email clients or browsers to see if the link behaves differently.

5. Check the Link Behavior:
- Copy the link behind the "Take Vitals" button in the email and manually paste it into a browser to see if it triggers the app or webpage correctly.
- If the link is broken or doesn't launch the app, this may indicate an issue with the Together email reminder service.

6. Contact Together Support:
- If the above don’t fix the problem, it’s a good idea to reach out directly to Together support at [email protected]. They can check whether email reminders are generating valid links for your account and help with app integration issues.

These steps should cover the common causes of email reminder buttons not working on macOS devices like yours. Let me know if you want me to guide you step-by-step through any of these or help draft a message to Together support!

Are you satisfied with this solution so far?