Hi there! I’m really sorry to hear that you're not seeing the perks that come with your subscription. Let's work through this together.

To better understand the problem, could you please let me know:
1. What specific perks are you expecting to see?
2. Did you receive a confirmation of your subscription purchase?
3. Have you tried logging out and back into your account or restarting your iPhone to see if that helps?

Based on what you've mentioned, here are a few steps we can start with:

1. Check Confirmation: Make sure you received a confirmation email for your subscription purchase. This email typically has details about the perks you should have access to.

2. Log Out/In: If you haven't already, try logging out of your account in the Fitted app and then logging back in. This can sometimes refresh your account and make the perks visible.

3. Restart Your iPhone: A simple restart can resolve many issues. Just turn off your iPhone, wait a few seconds, and turn it back on.

Please try these steps and let me know if you see any changes! If the perks are still missing, we'll dig a little deeper into the issue.

It’s a bug with the app because it’s happened to other people

Thanks for your patience! It sounds like there might indeed be a bug affecting multiple users. Let’s dig into this a bit more.

Here are a few steps you can take while we investigate further:

1. Update the App: Ensure that you have the latest version of the Fitted app. Go to the App Store, search for Fitted, and check if there’s an option to update. Keeping the app updated can often resolve bugs.

2. Reinstall the App: If the app is updated but still not functioning properly, try uninstalling it and then reinstalling it from the App Store. This can often clear out any corrupted files causing the issue.

3. Feedback About the Bug: It's a good idea to report the bug directly to Fitted support. You can email them at [email protected]. Include details about your device, OS version, and a description of the issue. This can help them investigate the problem faster.

4. Workaround: Sometimes, temporarily logging into your account from another device or platform (if available) can also help access your perks while the app issue is being resolved.

Take these steps and let me know if you're still experiencing the same problem. If the issue persists, I can help you escalate it or look for any further updates from Fitted regarding the bug.