Hi! I understand your Evergy Electric app isn’t updating properly on your iPhone. Let’s get this sorted out together. To help me assist you better, could you tell me a bit more? Are you having trouble updating the app from the App Store, or once updated, is the app not showing new information like your balance or usage?

Meanwhile, here are some general steps we can try to fix app update issues on your iPhone running iOS 18.6:

1. Check Your Internet Connection
Make sure your iPhone has a stable Wi-Fi or cellular data connection.

2. Restart the App Store
Close the App Store app completely and reopen it, then try updating again.

3. Restart Your iPhone
Power off your iPhone fully, wait 30 seconds, then turn it back on.

4. Check Available Storage
Go to Settings > General > iPhone Storage and ensure you have enough free space for the update.

5. Update iOS if Needed
Sometimes app updates require the latest iOS version. You’re on 18.6, which is current, so that’s good here.

6. Delete and Reinstall the App
If the update won’t complete or the app still misbehaves, delete the Evergy Electric app and reinstall it from the App Store. Just be sure you know your login info.

If you have already tried these, please let me know, and I can guide you further. There have been recent comments about the Evergy app having some issues after updated versions, such as displays not showing current usage correctly2. Sometimes reinstalling helps as a fresh install clears bugs.

Let me know what you’ve tried and what exactly is happening, and I’ll help you fix it! Are you satisfied with the solution I provided so far?