[WeatherNation App] The live anchor section keeps buffering when moved to full screen. Just started 2 days ago,

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Weather Geek
9 months ago In WeatherNation App
The live anchor section keeps buffering when moved to full screen. Just started 2 days ago,

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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9 months ago

Hi! I understand the live anchor section in the WeatherNation App started buffering specifically when you switch to full screen, and this just began about two days ago. Let’s try to get to the bottom of this.

First, a few quick questions to better understand your situation:
- Are you using the WeatherNation App on your Windows 10 device directly, or through a browser?
- Have you noticed if the buffering happens consistently only in full screen, or sometimes in normal view too?
- Has your internet connection or speed changed recently?
- Have you tried closing and reopening the app or your browser?

Meanwhile, here are some straightforward steps to try:

1. Check your Internet Connection:
Even on a solid connection, streaming in full screen can demand more bandwidth. Run a speed test to ensure you have good upload/download speeds (at least 5-10 Mbps for smooth streaming).

2. Restart the App/Browser and Device:
Close the WeatherNation app or browser tab completely, then restart your PC to clear memory and refresh network connections.

3. Clear Cache and Temporary Files:
If you’re using a browser for WeatherNation, clear the browser cache as stale files can cause playback issues.

4. Update the App or Browser:
Make sure you have the latest version of the WeatherNation app or browser. Sometimes recent updates address streaming bugs.

5. Adjust Video Quality Settings (if available):
Look for any quality or resolution settings in the app during live viewing, and try a lower resolution to see if buffering improves.

If you’ve tried the above and the problem persists, there might be a recent update or change affecting full-screen video playback. WeatherNation recently recommended updating their app software, and some users experience buffering in fullscreen mode due to such changes1.

If comfortable, you could also try uninstalling and reinstalling the WeatherNation app to ensure a clean install.

Please let me know what you have tried and what device you are using exactly, and we can go into more advanced troubleshooting if needed!

Are you satisfied with the direction we’re taking so far?

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