Hi there! I understand that your Spin app keeps staying in snooze mode, and because of that, you can’t find scooters to rent. I want to help you get this sorted out.

To start, could you tell me a bit more? For example:
- Are you seeing any error messages or just the snooze mode stuck?
- Have you been able to find scooters before on the app without this issue?
- Have you tried anything already to fix it, like closing or reinstalling the app?

Meanwhile, here are some initial steps that often resolve this kind of problem on iOS devices like your iPhone with iOS 18.5:

1. Force close and reopen the Spin app
Double press the Home button or swipe up from the bottom (if no Home button) to see the app switcher, then swipe the Spin app off the screen to close it. Open it again and see if snooze mode clears.

2. Check for app updates
Open the App Store, tap your profile on top right, and scroll to see if Spin has an update. Using the latest version avoids bugs.

3. Restart your iPhone
Power it off fully, wait 30 seconds, then power it back on. This refreshes system processes that the app might depend on.

4. Check your account and location permissions
Go to iPhone Settings > Spin and ensure location access is set to “While Using the App” or “Always.” Spin needs location to find scooters.

5. Reinstall the Spin app
Press and hold Spin app icon until you see “Delete App,” then delete it. Re-download from App Store, and log back in.

If after these steps the app still stays in snooze mode, there might be a backend issue or a bug specific to your account or region.

Let me know what you’ve tried or noticed, and we can dig deeper! Are you okay trying the above and sharing any updates?