Hi there! I understand the NH Lottery app icon is not working for you on your device. Just to clarify a bit—when you say the icon is not working, do you mean the app won't open when you click the icon on your Windows device, or is the icon itself missing or not displaying properly?

That will help me guide you through the right steps. Also, does this happen only with the NH Lottery app icon or other app icons too?

Meanwhile, since you are on Windows with a WebKit browser (likely using some web-based app or shortcut), here are a couple of simple checks we can start with:

1. Restart your device to refresh the system.
2. If you are using a web shortcut icon for the NH Lottery site, try removing the shortcut and recreating it.
3. Clear your browser cache and cookies, as sometimes corrupted cache can affect icon behavior.
4. Ensure your Windows 10 is up to date with the latest updates.
5. If you are accessing a desktop app, try reinstalling or updating it (if available).

Let me know a bit more about what exactly is happening with the icon, and we can go step-by-step from there!

fix nh icon so it doesn't say cannot find that page

Thanks for that additional detail about the NH Lottery app icon showing a "cannot find that page" error. This usually indicates the shortcut or link behind the icon is either broken or pointing to an outdated or incorrect URL.

Since you’re using Windows 10 and the WebKit browser to access the NH Lottery app or site, here’s a step-by-step approach to resolve this:

1. Delete the current icon/shortcut that’s giving the error.
2. Create a fresh shortcut using the official NH Lottery app or website URL:
- For the mobile app, you’d want to download the legitimate app via your mobile platform's app store, but it looks like you’re on Windows, so if it’s a web shortcut, try this:
- Open your browser and go to the official NH Lottery app page: https://www.nhlottery.com/app
- Then create a new shortcut on your desktop by clicking the browser’s menu (usually three dots or lines), and selecting “More tools” > “Create shortcut” or “Add to desktop.”
3. Check your device’s Location Services: Since the NH Lottery app requires location information to confirm you are within New Hampshire, ensure that location permissions are enabled for your device and browser. To do this on Windows 10:
- Go to Settings > Privacy > Location
- Turn on Location for the device and allow apps and browser access to location.

Improper location settings can sometimes cause content or pages not to load correctly if the app thinks you’re outside the state.2
4. Clear browser cache and cookies: Sometimes stale data in your browser cache can cause page loading errors.
- Go to your browser settings > Privacy and clear browsing data, focusing on cached files and cookies.
5. Update your system and browser: Make sure Windows 10 is fully updated and your WebKit browser is the latest version, as outdated software can cause compatibility issues.

After these steps, try launching the NH Lottery app or site again from the new shortcut.

If the problem persists, it might be a deeper issue with user location verification or a server-side issue, in which case you could reach out to NH Lottery support at [email protected] for direct assistance.1

Are you comfortable trying these steps now? I can guide you through any part in more detail.