Hi there! It sounds like you’re having trouble playing games on the PA Lottery Official App because it’s stuck on the "checking" screen. Let’s get this sorted out together.

To start, may I ask if this is happening consistently every time you try to play, or just occasionally? Also, are you using the app on your Android 10 device’s browser or the actual app installed from the store? Any extra info will help me tailor the steps for you.

Meanwhile, here are some common fixes that often help with that "checking" or loading hang:

1. Clear App Cache and Data:
Since you’re on Android 10 using WebKit, if you’re using the PA Lottery app (not just the browser), go to your phone’s Settings > Apps > PA Lottery App > Storage, then tap "Clear Cache" and "Clear Data." This resets the app’s temporary files and can resolve stuck loading screens1.

2. Check Internet Connection:
Ensure you have a strong, stable internet connection, either Wi-Fi or mobile data. Weak connection or data saver modes can block necessary communication between your device and the app’s servers2.

3. Restart the App or Browser:
Close the app or browser completely, then reopen it. If using a browser, try clearing its cache and cookies, then log back in5.

4. Make Sure the App is Updated:
If you’re using the app, confirm you have the latest version installed from the Google Play Store, as updates often fix bugs causing issues like freezing or getting stuck.

If you’ve already tried these or the problem persists, please let me know which steps you’ve done. Then, I can guide you through more advanced troubleshooting or verify if there are any known issues with the app servers.

Does this sound good to start with? Let me know how it goes or if you want me to walk you through any step.

Did all

Thanks for letting me know you’ve already done the basic steps. Since the app still shows “stuck on checking” on your Android 10 device using WebKit, let's try a couple more things that could be the cause:

1. Check Download Manager is Enabled:
On Android, the Download Manager service must be active for apps to work properly. Go to Settings > Apps > all apps (maybe under “Show system”) > Download Manager and make sure it’s enabled. If it’s disabled, enable it and restart your phone1.

2. Ensure Location Services Are On:
Since PA Lottery needs to confirm you’re physically in Pennsylvania, double-check that Location services (GPS) and Wi-Fi are turned on in your phone settings. Also, for the browser, clear its cache again specifically for location permissions:
Go to Settings > Apps > WebKit-based browser > Permissions > Location, and set to allow while using the app.

3. Check for System Updates:
Sometimes app performance and permissions depend on the latest system updates. Go to Settings > System > System update and make sure your Android 10 device has all updates installed1.

4. Try Using the Official App Instead of Browser or Vice Versa:
If you’re currently using the browser on your Android device, consider downloading and installing the PA Lottery Official App from the Google Play Store to see if the problem persists there4.

If after these the game still gets stuck on checking, there could be an issue with the app servers or your account settings. In that case, I’d recommend contacting PA Lottery support directly at [email protected] for them to investigate further.

Let me know if you want me to guide you through any of these steps, or if the issue continues after trying them! Are you satisfied with this approach so far?

Amd i can play demo mode but not real money my location is on im on s24 plus up to date deleted and reinstalled

Thanks for sharing those details! Since you can play demo mode but not real money games on your Samsung S24 Plus—even with location services on, the app up to date, and after reinstalling—it sounds like the app might be having trouble verifying your location properly for real-money play. This is a common issue if the location detection thinks you are outside Pennsylvania, even when you’re not6.

Here are some targeted steps to try next:

1. Verify Location Permissions Precisely for the PA Lottery App:
Go to your phone's Settings > Apps > PA Lottery Official App > Permissions, and make sure Location is set to “Allow all the time” (not just while using the app) to allow continuous location verification.

2. Disable VPN or Location Spoofing Apps:
If you have any VPN or apps that change your IP address or GPS location, disable them, as the lottery app requires your device’s real location for legal and regulatory reasons.

3. Check Wi-Fi Network Location:
Sometimes Wi-Fi networks return inaccurate location data. Try turning off Wi-Fi temporarily to use mobile data only and test real money play.

4. Force Stop App and Restart Phone:
After changing permissions or network settings, force close the app from settings, then fully restart your phone to refresh all location services and app connections.

5. Test Location with Another App:
To confirm your device’s location service is working accurately, open a map app and check that it shows your correct physical location inside Pennsylvania.

If after doing these the problem persists, it may be best to contact PA Lottery technical support directly to double-check your account and any server-side issues that might be blocking real money play on your device:
[email protected]1.

Please try these, and let me know if you want me to guide you through any step! Are you satisfied with this approach so far?