Hi there! I see you're having trouble getting the ESTA app to work on your device. Could you tell me a bit more about the exact message or issue you see? For example, is it saying the app won’t install or run, or something else?

Knowing that you are on a Windows 10 device using a WebKit browser helps. Just so you know, the official ESTA mobile app is primarily designed for iOS devices like iPhones, iPads, Macs, and Apple Watch, as well as Android devices. Unfortunately, there isn’t a native ESTA app for Windows desktop environments. That might be why you’re seeing a compatibility message.

If you’re looking to apply for ESTA on your Windows PC, the best way is through the official ESTA website using your browser instead of the app. The website is fully functional and compatible with modern browsers on Windows 10. Here’s the link to the official ESTA application site: https://esta.cbp.dhs.gov/

Would you like me to guide you through submitting or managing your ESTA application via the website on your PC? Or do you want to explore other options like using a mobile device? Let me know!

I have a Samsung phone I was trying to download ESTA app but get message "Looking for ESTA Mobile" "This app won't work for your device"

Thanks for sharing that detail about your Samsung phone showing the message "This app won't work for your device" when trying to download the ESTA app. Let's dig into this a bit to find a good solution.

First, could you let me know your Samsung phone model and the Android version it’s running? Sometimes compatibility issues come from either older Android versions or device restrictions set by the app developer.

Here are some steps we can try to resolve this:

1. Check the Google Play Store App and Device Compatibility
- Open Google Play Store on your Samsung phone
- Search for "ESTA Mobile" to find the official app by U.S. Customs and Border Protection
- Scroll down to the app description and look for compatibility info or any notes on supported devices.
Sometimes app developers limit installs to certain device models or Android versions.

2. Update Your Device Software
- Go to Settings > Software update > Download and install on your Samsung phone
Ensure your phone is updated to the latest Android version available for your model. This can help if the app requires a newer Android version.

3. Clear Google Play Store Cache and Data
Sometimes old cache can cause weird errors:
- Go to Settings > Apps > Google Play Store
- Tap Storage and choose Clear Cache and Clear Data
Restart your phone and try the installation again.

4. Alternative Install Options
If Play Store still blocks the app, you could:
- Use the official ESTA website directly on your phone browser for your ESTA application needs. The site is mobile-friendly and fully functional.
- As a more technical step, you could download the official ESTA app APK from a trusted source, but this is less secure and not recommended unless you’re confident about the source.

If you want, I can guide you through any of these steps or help find the official ESTA site for your application process. Would you prefer that? Also sharing your phone model and Android version will help me tailor advice precisely.