Hi there! I’m Daniel, here to help you get back into your Cat in a Flat account so you can check your bookings. To start, can you tell me a bit more about what happens when you try to log in? For example, do you get any error messages, or does it just not accept your password? Also, have you tried logging in through the Cat in a Flat website or only the app on your iPad?

This will help me guide you through the right steps. Meanwhile, here’s a standard approach we can try together:

1. Check internet connection: Ensure your iPad is connected to Wi-Fi or cellular data with a good signal.
2. Verify your login credentials: Double-check your username/email and password for typos.
3. Reset your password: If you can’t remember or suspect your password isn’t working, you can reset it via the "Forgot password?" link on the login screen.
4. Update or reinstall the app: Since you’re on iOS version 26_3_1, make sure the Cat in a Flat app is updated to the latest version via the App Store. If it’s already updated, try uninstalling and reinstalling the app, which can clear out any glitches.
5. Try logging in via Safari: Sometimes logging in through the app has issues. Open Safari on your iPad, go to https://catinaflat.com, and try logging in there.

If you experience the app logging you right out or not showing bookings—as some users have reported recently—it could also be related to a backend issue due to system changes at Cat in a Flat. In that case, confirming your login details and trying the web login usually helps.

Could you try these steps and let me know what happens? If it still doesn’t work, we can explore further troubleshooting or escalate it for deeper support. Are you currently seeing any particular error messages?