Hi there! I see you’re having trouble with rewards not being tracked in the HeyCash app. To get started, could you tell me a bit more about what you're experiencing? For example, are the rewards not updating after completing tasks, or is there an issue when you try to redeem them? Also, are you using the app on your Windows device through a browser, or a mobile app?

Once I have a clearer picture, I can guide you through some specific steps to troubleshoot. In the meantime, here are some general things to try for reward tracking issues:

1. Check Your Internet Connection: Make sure your Windows device has a stable internet connection, as disruption during task completion may prevent rewards from updating.

2. Log Out and Log Back In: Sometimes, refreshing your session clears tracking glitches.

3. Clear Browser Cache: Since you’re on Windows with WebKit (likely a WebKit-based browser), clearing the cache can help with loading fresh data. You can usually do this via browser settings → Privacy → Clear browsing data/cache.

4. Verify Task Completion: Sometimes rewards are delayed or not credited immediately. Double-check that the tasks or offers you completed meet all conditions (such as minimum time or steps) required for rewards.

5. App Version / Browser Compatibility: If you’re using the web app, ensure your browser is up to date. If there’s a dedicated desktop or mobile app, try switching to that.

6. Check for Account Issues: Rarely, account-specific issues may cause reward tracking problems. You might want to review your transaction history within HeyCash to identify if any rewards are pending or flagged.

If these don’t resolve the issue, please share which specific tasks or offers are affected and if any error messages appear when rewards fail to track. That way, I can assist you further or look into whether there are known service-side problems or restrictions that might be causing this.

Looking forward to your details!