Hi! I see you're encountering a "SERVICE_NOT_AVAILABLE" error when trying to log in to the Alertzy app. Let's first clarify a bit so I can help you best:

- Are you logging in on the Windows version of Alertzy or through the web?
- When exactly does the error appear? Is it right after entering your credentials or during some other process?
- Do you have a stable internet connection at the moment?
- Have you tried any steps so far, like restarting the app or your device?

This error usually means the app can't communicate with its backend service or Firebase (the notification and authentication backend it uses). It's sometimes related to connectivity or temporary backend issues.

Meanwhile, here are some steps to try in order:

1. Double-check your internet connection—make sure it's working well and stable.

2. Completely close the Alertzy app and restart it.

3. Restart your computer to clear any possible temporary glitches.

4. If using a corporate or restricted network, confirm that no firewall or proxy is blocking Alertzy’s services or Firebase.

5. Check if there are any ongoing outages for Alertzy or Firebase services (sometimes these errors happen if their servers are down temporarily).

6. If you have access, try logging in on another device or network to see if the issue is isolated.

If none of these steps works, the issue might be deeper on the backend or app-side. In that case, I can help you escalate to Alertzy support for further assistance.

Let me know how these go, or if you want me to walk you through any of the steps.

i use the android app

Thanks for letting me know you’re using the Android app. That helps narrow things down!

The SERVICE_NOT_AVAILABLE error on Android often points to a problem with connectivity to the Alertzy backend or Google Firebase services (which handle authentication and notifications). Here are some targeted steps to try on your Android device:

1. Check Internet Connection: Make sure your phone’s internet (Wi-Fi or cellular) is working well.

2. Restart the App: Close the Alertzy app fully (swipe it away from recent apps) and reopen it.

3. Restart Your Phone: This can clear up temporary glitches affecting network or app services.

4. Update the App: Go to Google Play Store, search “Alertzy,” and see if an update is available. Sometimes bugs causing login issues get fixed in new releases.

5. Clear App Cache and Data:
- Go to Settings > Apps > Alertzy > Storage
- Tap Clear Cache first, then if needed Clear Data (note: clearing data may require you to re-enter login details)

6. Check Notification Permissions: Though login is your issue, ensuring the app has the right permissions can help overall connectivity.
- Go to Settings > Apps > Alertzy > Permissions and make sure necessary permissions are granted.

7. Check for System Updates: Sometimes Android system updates improve app compatibility. Go to Settings > System > System Update.

8. Try Using Mobile Data if on Wi-Fi (or vice versa): Sometimes specific networks block or filter the services Alertzy uses.

If none of these resolve the error, it can be worth uninstalling and reinstalling the Alertzy app. That process has helped other users fix similar problems2.

If the issue persists after all this, it might be a temporary backend outage or an account-specific problem best handled by Alertzy support. Let me know how it goes, and I can help further or escalate as needed! Are you comfortable trying these steps?